process of implementing a business plan

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How to make a business plan

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

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The Business Planning Process: 6 Steps To Creating a New Plan

In this article, we will define and explain the basic business planning process to help your business move in the right direction.

What is Business Planning?

Business planning is the process whereby an organization’s leaders figure out the best roadmap for growth and document their plan for success.

The business planning process includes diagnosing the company’s internal strengths and weaknesses, improving its efficiency, working out how it will compete against rival firms in the future, and setting milestones for progress so they can be measured.

The process includes writing a new business plan. What is a business plan? It is a written document that provides an outline and resources needed to achieve success. Whether you are writing your plan from scratch, from a simple business plan template , or working with an experienced business plan consultant or writer, business planning for startups, small businesses, and existing companies is the same.

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The Better Business Planning Process

The business plan process includes 6 steps as follows:

• Do Your Research
• Calculate Your Financial Forecast
• Draft Your Plan
• Revise & Proofread
• Nail the Business Plan Presentation

We’ve provided more detail for each of these key business plan steps below.

1. Do Your Research

Conduct detailed research into the industry, target market, existing customer base,  competitors, and costs of the business begins the process. Consider each new step a new project that requires project planning and execution. You may ask yourself the following questions:

• What are your business goals?
• What is the current state of your business?
• What are the current industry trends?
• What is your competition doing?

There are a variety of resources needed, ranging from databases and articles to direct interviews with other entrepreneurs, potential customers, or industry experts. The information gathered during this process should be documented and organized carefully, including the source as there is a need to cite sources within your business plan.

You may also want to complete a SWOT Analysis for your own business to identify your strengths, weaknesses, opportunities, and potential risks as this will help you develop your strategies to highlight your competitive advantage.

2. Strategize

Now, you will use the research to determine the best strategy for your business. You may choose to develop new strategies or refine existing strategies that have demonstrated success in the industry. Pulling the best practices of the industry provides a foundation, but then you should expand on the different activities that focus on your competitive advantage.

This step of the planning process may include formulating a vision for the company’s future, which can be done by conducting intensive customer interviews and understanding their motivations for purchasing goods and services of interest. Dig deeper into decisions on an appropriate marketing plan, operational processes to execute your plan, and human resources required for the first five years of the company’s life.

3. Calculate Your Financial Forecast

All of the activities you choose for your strategy come at some cost and, hopefully, lead to some revenues. Sketch out the financial situation by looking at whether you can expect revenues to cover all costs and leave room for profit in the long run.

Begin to insert your financial assumptions and startup costs into a financial model which can produce a first-year cash flow statement for you, giving you the best sense of the cash you will need on hand to fund your early operations.

A full set of financial statements provides the details about the company’s operations and performance, including its expenses and profits by accounting period (quarterly or year-to-date). Financial statements also provide a snapshot of the company’s current financial position, including its assets and liabilities.

This is one of the most valued aspects of any business plan as it provides a straightforward summary of what a company does with its money, or how it grows from initial investment to become profitable.

4. Draft Your Plan

With financials more or less settled and a strategy decided, it is time to draft through the narrative of each component of your business plan . With the background work you have completed, the drafting itself should be a relatively painless process.

If you have trouble writing convincing prose, this is a time to seek the help of an experienced business plan writer who can put together the plan from this point.

5. Revise & Proofread

Revisit the entire plan to look for any ideas or wording that may be confusing, redundant, or irrelevant to the points you are making within the plan. You may want to work with other management team members in your business who are familiar with the company’s operations or marketing plan in order to fine-tune the plan.

Finally, proofread thoroughly for spelling, grammar, and formatting, enlisting the help of others to act as additional sets of eyes. You may begin to experience burnout from working on the plan for so long and have a need to set it aside for a bit to look at it again with fresh eyes.

6. Nail the Business Plan Presentation

The presentation of the business plan should succinctly highlight the key points outlined above and include additional material that would be helpful to potential investors such as financial information, resumes of key employees, or samples of marketing materials. It can also be beneficial to provide a report on past sales or financial performance and what the business has done to bring it back into positive territory.

Business Planning Process Conclusion

Every entrepreneur dreams of the day their business becomes wildly successful.

But what does that really mean? How do you know whether your idea is worth pursuing?

And how do you stay motivated when things are not going as planned? The answers to these questions can be found in your business plan. This document helps entrepreneurs make better decisions and avoid common pitfalls along the way. ​

Business plans are dynamic documents that can be revised and presented to different audiences throughout the course of a company’s life. For example, a business may have one plan for its initial investment proposal, another which focuses more on milestones and objectives for the first several years in existence, and yet one more which is used specifically when raising funds.

Business plans are a critical first step for any company looking to attract investors or receive grant money, as they allow a new organization to better convey its potential and business goals to those able to provide financial resources.

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Strategy Implementation: Process, Models & Example

Strategy implementation is the process where strategies and methods are put into action to fulfill an organization’s objectives, goals, and mission. This step comes after the strategic planning and decision-making process.

What is a Business Strategy? What are examples of business strategy?

Strategy Implementation Models

There are many different models and frameworks that can be used to guide the process of strategy implementation. Here are a few of the most commonly used models:

• Balanced Scorecard:  Developed by Robert Kaplan and David Norton, this model uses a balanced set of financial and non-financial metrics to measure performance. It considers four perspectives: financial performance, customer knowledge, internal business processes, and learning and growth.
• McKinsey 7S Framework:  This model emphasizes the importance of coordinating seven key organizational elements for successful implementation: structure, strategy, systems, staff, style, skills, and shared values.
• Kotter’s 8-Step Change Model:  Although not a strategy-specific implementation model, John Kotter’s model is widely used in strategic change scenarios. The eight steps include creating a sense of urgency, forming a guiding coalition, creating a vision for change, communicating the vision, removing obstacles, creating short-term wins, building on the change, and anchoring the change in corporate culture.
• OKR (Objectives and Key Results):  This goal-setting framework helps organizations implement the strategy by defining objectives and tracking measurable results.
• OGSM (Objectives, Goals, Strategies, Measures):  This model provides a clear and visual structure to help organizations align their strategies with operational actions and expected outcomes.
• PDCA (Plan, Do, Check, Act):  This iterative four-step management method is used in businesses to control and continuously improve processes and products.
• Strategy Map:  A strategy map is a visual tool designed to communicate a strategic plan and achieve high-level business goals.

The best model for any given organization will depend on the nature of the organization, the specific strategies being implemented, and the context in which they operate.

Strategy Implementation Process

The strategy implementation process is a complex process that involves turning strategic plans into actions and then measuring the effectiveness of those actions in achieving the organization’s goals. Although it can vary based on specific models and business environments, a typical strategy implementation process may include the following steps:

• Developing an Implementation Plan:  The first step in the process is to develop a detailed plan for implementing the strategy. This plan should clearly outline the tasks that need to be accomplished, who is responsible for each task, when each task needs to be completed, and what resources are required.
• Resource Allocation:  Resources need to be efficiently allocated to support the strategy. This could involve financial resources, human resources, materials, or time. It’s also important to ensure that the organization can implement the strategy.
• Organizational Structure Adjustments:  Sometimes, the existing organizational structure may need to be modified or redesigned to support the strategic goals. This could involve changes in roles, responsibilities, reporting lines, etc.
• Strategy Communication:  It’s important to communicate the strategy across the organization. All employees should understand the strategy, their role in it, and how their work contributes to strategic objectives.
• Employee Training and Development:  Employees may need new skills or knowledge to carry out their roles under the new strategy. This might require training, mentoring, or hiring new staff.
• Performance Management:  Set clear performance standards and Key Performance Indicators (KPIs) to monitor progress toward strategic objectives. Regularly review performance and provide feedback.
• Leadership and Management Support:  Leaders and managers should commit to the strategy, set a good example, and motivate their teams.
• Review and Adjust:  Strategy implementation is not a one-time activity. Regularly review progress and make necessary adjustments. This might involve changing aspects of the strategy, altering the implementation plan, or reallocating resources.

Strategy implementation can be challenging, but following a structured process can increase the chances of success. Remember that effective strategy implementation requires a long-term commitment and the ability to adapt to changing circumstances.

Strategy Implementation Example

Let’s look at an example of a company implementing a new strategy. This example is hypothetical and simplified but gives a basic idea of the process.

Company ABC, a retail business, has decided to implement a new strategy of focusing more on e-commerce sales to adapt to the increasing trend of online shopping. Here’s how they could implement this strategy:

• Develop an Implementation Plan:  ABC creates a detailed plan with objectives such as developing a user-friendly online shopping platform, increasing the online product range, and implementing digital marketing campaigns.
• Resource Allocation:  ABC allocates funds for website development, digital marketing, and e-commerce logistics. They also allocate personnel resources, assigning teams to manage the new online shopping platform, customer service, and digital marketing.
• Organizational Structure Adjustments:  ABC modifies its organizational structure, establishing a new e-commerce department and hiring a Head of E-commerce.
• Strategy Communication:  ABC’s CEO communicates the new strategy to all employees through a town hall meeting. They explain the strategic shift, its reasons, and how it affects different parts of the organization.
• Employee Training and Development:  ABC arranges training programs for its customer service and sales teams to help them adapt to the new e-commerce environment. They also hire new staff with digital marketing and e-commerce experience.
• Performance Management:  ABC sets KPIs related to online sales volume, website traffic, and customer satisfaction rates. They introduce a performance dashboard to track these metrics.
• Leadership and Management Support:  ABC’s management team fully supports the new strategy. They lead by example, show enthusiasm and commitment, and regularly update staff on progress.
• Review and Adjust:  After the first quarter, ABC reviews the results. They see an increase in online sales, but customer feedback indicates some issues with the new online platform. ABC takes this feedback and makes necessary adjustments, enhancing the website’s user interface and fixing technical bugs.

This example demonstrates the importance of planning, resource allocation, organizational adjustments, communication, and ongoing review in the strategy implementation process. It’s also worth noting that even well-planned strategies may need adjustments based on feedback and performance results.

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How To Write A Business Plan (2024 Guide)

Updated: Apr 17, 2024, 11:59am

Table of Contents

Brainstorm an executive summary, create a company description, brainstorm your business goals, describe your services or products, conduct market research, create financial plans, bottom line, frequently asked questions.

Every business starts with a vision, which is distilled and communicated through a business plan. In addition to your high-level hopes and dreams, a strong business plan outlines short-term and long-term goals, budget and whatever else you might need to get started. In this guide, we’ll walk you through how to write a business plan that you can stick to and help guide your operations as you get started.

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Drafting the Summary

An executive summary is an extremely important first step in your business. You have to be able to put the basic facts of your business in an elevator pitch-style sentence to grab investors’ attention and keep their interest. This should communicate your business’s name, what the products or services you’re selling are and what marketplace you’re entering.

Ask for Help

When drafting the executive summary, you should have a few different options. Enlist a few thought partners to review your executive summary possibilities to determine which one is best.

After you have the executive summary in place, you can work on the company description, which contains more specific information. In the description, you’ll need to include your business’s registered name , your business address and any key employees involved in the business. 

The business description should also include the structure of your business, such as sole proprietorship , limited liability company (LLC) , partnership or corporation. This is the time to specify how much of an ownership stake everyone has in the company. Finally, include a section that outlines the history of the company and how it has evolved over time.

Wherever you are on the business journey, you return to your goals and assess where you are in meeting your in-progress targets and setting new goals to work toward.

Numbers-based Goals

Goals can cover a variety of sections of your business. Financial and profit goals are a given for when you’re establishing your business, but there are other goals to take into account as well with regard to brand awareness and growth. For example, you might want to hit a certain number of followers across social channels or raise your engagement rates.

Another goal could be to attract new investors or find grants if you’re a nonprofit business. If you’re looking to grow, you’ll want to set revenue targets to make that happen as well.

Intangible Goals

Goals unrelated to traceable numbers are important as well. These can include seeing your business’s advertisement reach the general public or receiving a terrific client review. These goals are important for the direction you take your business and the direction you want it to go in the future.

The business plan should have a section that explains the services or products that you’re offering. This is the part where you can also describe how they fit in the current market or are providing something necessary or entirely new. If you have any patents or trademarks, this is where you can include those too.

If you have any visual aids, they should be included here as well. This would also be a good place to include pricing strategy and explain your materials.

This is the part of the business plan where you can explain your expertise and different approach in greater depth. Show how what you’re offering is vital to the market and fills an important gap.

You can also situate your business in your industry and compare it to other ones and how you have a competitive advantage in the marketplace.

Other than financial goals, you want to have a budget and set your planned weekly, monthly and annual spending. There are several different costs to consider, such as operational costs.

Business Operations Costs

Rent for your business is the first big cost to factor into your budget. If your business is remote, the cost that replaces rent will be the software that maintains your virtual operations.

Marketing and sales costs should be next on your list. Devoting money to making sure people know about your business is as important as making sure it functions.

Other Costs

Although you can’t anticipate disasters, there are likely to be unanticipated costs that come up at some point in your business’s existence. It’s important to factor these possible costs into your financial plans so you’re not caught totally unaware.

Business plans are important for businesses of all sizes so that you can define where your business is and where you want it to go. Growing your business requires a vision, and giving yourself a roadmap in the form of a business plan will set you up for success.

How do I write a simple business plan?

When you’re working on a business plan, make sure you have as much information as possible so that you can simplify it to the most relevant information. A simple business plan still needs all of the parts included in this article, but you can be very clear and direct.

What are some common mistakes in a business plan?

The most common mistakes in a business plan are common writing issues like grammar errors or misspellings. It’s important to be clear in your sentence structure and proofread your business plan before sending it to any investors or partners.

What basic items should be included in a business plan?

When writing out a business plan, you want to make sure that you cover everything related to your concept for the business,  an analysis of the industry―including potential customers and an overview of the market for your goods or services―how you plan to execute your vision for the business, how you plan to grow the business if it becomes successful and all financial data around the business, including current cash on hand, potential investors and budget plans for the next few years.

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Julia is a writer in New York and started covering tech and business during the pandemic. She also covers books and the publishing industry.

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• What is strategy implementation? 6 key ...

What is strategy implementation? 6 key steps to success

Strategy implementation is the process of turning your strategic plan into action. Whether you’re executing a new marketing plan to increase sales or introducing a new work management software to increase efficiency—your plan is only as valuable as the implementation. In this article, we cover the pitfalls of strategy implementation and how you can avoid them. Plus check out different frameworks associated with this process to set you up for success.

Having a strategic plan is great, but unless you have the bandwidth, resources, and support to implement your plan it’s not going to drive actual change in your organization.

We’re going to cover the key steps of strategy implementation, including potential pitfalls and how you can avoid them, and introduce you to a few frameworks to help you successfully implement any strategy you’re currently working on.

The 6 key strategy implementation steps

Before you can implement your strategy you need to create a strategic plan .

Your strategic or implementation plan outlines the steps your team or organization needs to take in order to achieve a goal or objective. Your implementation plan is the roadmap to a successful strategy execution and should include the following steps:

Define your goals

Conduct proper research

Map out any risks

Schedule all milestones

Assign tasks

Allocate helpful resources

Once your strategic plan is set, it’s time to get it on the road! There are six steps to follow on your way to a successful implementation.

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Step 1: Set and communicate clear, strategic goals

The first step is where your strategic plan and your strategy implementation overlap.  

To implement a new strategy, you first must identify clear and attainable goals. As with all things, communication is key. Your goals should include your vision and mission statements , long-term goals , and KPIs . 

The clearer the picture, the easier the rest of your strategy implementation will be for your team and organization—simply because everyone will be working towards the same goals. 

Step 2: Engage your team

To implement your strategy both effectively and efficiently , you need to create focus and drive accountability. There are a few ways in which you can keep your team engaged throughout the implementation process:

Determine roles and responsibilities early on. Use a RACI matrix to clarify your teammate’s roles and ensure that there are no responsibility gaps.

Delegate work effectively . While it can be tempting to have your eyes on everything, micromanagement will only hold you back. Once you’ve defined everyone’s roles and responsibilities, trust that your team will execute their tasks according to the implementation plan.

Communicate with your team and ensure that everyone knows how their individual work contributes to the project. This will keep everyone motivated and on track.

Step 3: Execute the strategic plan

Allocate necessary resources —like funding for strategic or operational budgets—so your team can put the strategic plan into action. If you don’t have the right resources you won’t be able to achieve your strategic plan, so this should be a top priority. Here’s how you can ensure that your team has the resources they need:

Start with the end in mind to effectively align your project’s objectives, key deliverables, milestones, and timeline.

Identify available resources like your team’s capacity, your available budget, required tools or skills, and any other unconventional resources

Define a clear project scope so you know exactly what your project needs when.

Share your project plan with everyone involved in the implementation process using a work management tool.

The better built out your strategic plan is, the easier it will be to implement it.

Step 4: Stay agile

You’ll inevitably run into issues as you begin implementing your strategy. When this happens, shift your goals or your approach to work around them. 

Create a schedule so you can frequently update the status of your goals or implementation strategy changes. Depending on the strategy you’re implementing, you can create weekly, monthly, or quarterly project status reports . Share these updates with your external stakeholders, as well as your internal team, to keep everyone in the loop.

Having a central source of truth where you can update your team in real time will help you streamline this process. Asana’s work management software allows your team to coordinate projects, tasks, and processes in real time but also gives you the freedom to get work done asynchronously —providing everyone with the visibility they need to understand who’s doing what.

Step 5: Get closure

Once you implement the strategy, connect with everyone involved to confirm that their work feels complete. Implementing a strategy isn’t like a puzzle that’s finished when the last piece is set. It’s like planting a garden that continues to grow and change even when you think you’re done with your work.

Getting closure from your team will be the second to last milestone of your strategy implementation and is a crucial step toward completion.

Step 6: Reflect

Conduct a post-mortem or retrospective to reflect on the implemented strategy, as well as evaluate the success of the implementation process and the strategy itself. This step is a chance to uncover lessons learned for upcoming projects and strategies which will allow you to avoid potential pitfalls and embrace new opportunities in the future.

What you need to implement a strategy

No matter how well thought out your strategy is, you’ll need these five key components to successfully implement any strategy.

You’ll need a team that not only understands the strategy you want to implement but also has the skills and bandwidth to support you. Appoint, hire, and train the right people for the job and ensure that the competencies needed to succeed are present in your project team.

Asana’s Customer Success team was invaluable to our implementation process. They took the time to understand our business and showed us how to create practical workflows and processes to get the most out of Asana. We couldn’t have done it without them.”

Effective resource allocation is one of the most important parts in strategy implementation. Resources can be both financial (e.g., cost of labor) and non-financial (e.g., time to implement strategy).

Organization

Everyone in your organization needs to know what their responsibilities are so they can be accountable for their part in implementing the strategy. This also means that the chain of command has to be defined and communicated so everyone knows who to communicate with during the implementation process.

The tools, capabilities, and systems you’ve put in place are another key component. You have to know what the functions of each of these systems are and how they will support your strategic management process during and after the implementation. 

The final key component is the organizational culture within your company. Rolling out new strategies can be confusing and stressful for teams. Ensuring that everyone knows what they need to know and feels valued and included is crucial for a successful and effective implementation.

McKinsey’s 7S framework

McKinsey & Company is a world-renowned management consulting firm that, among other things, created a framework of seven factors needed to implement a strategy successfully.

The factors can be split into hard elements (strategy, structure, and systems) and soft elements (shared values, skills, style, and staff). While the hard elements are easy to identify and influence directly, the soft elements are less tangible and typically influenced by the company culture versus a manager or other direct contact.

Let’s take a quick look at the McKinsey 7S Model, beginning with the hard elements:

Strategy: Your organization’s plan to establish or maintain a competitive advantage over others in the field

Structure: Your company’s organizational structure

Systems: The day-to-day procedures and activities performed by your teams

These are the soft elements of the framework:

Style: The leadership style in your organization

Staff: Your team and their general capabilities

Skills: Your team’s competencies and skills

Shared values: Your organization's core values

You can apply this framework to your strategy implementation process by looking at your organization’s shared values first and ensuring that they align with your hard elements. Next, identify how well your hard elements support one another and where changes could improve their interaction. After you’ve established that, do the same for your soft elements.

This analysis helps you identify elements that are working well and elements that need improvement. Applying this framework to your strategic plan and strategy implementation process helps you get a better feel for how well your organization can implement change.

The three Cs of implementing strategy

Business consultant and author Scott Edinger coined the three Cs of implementing strategy —clarity, communication, and cascade. They’re the three steps you should keep in mind if you want to implement your strategy successfully.

Let’s take a closer look at what they represent.

Clarify your strategy. Ideally, strategy was well received in the boardroom and your stakeholders and executives are on board. However, if it’s not clearly defined, you may lose your mid-level and frontline team members along the way. Your team can only implement a strategy they understand, so be clear with what your goals and strategic objectives are.

Communicate your strategy. A poster, announcement, or newsletter won’t be enough to communicate a new strategy to your organization. Diversify your communication strategy to ensure that teams know what’s going on and create opportunities to ask questions so everyone feels like they’re part of the process.

Cascade your strategy. A well implemented strategy cascades through your entire organization. Involve your organization’s managers and ensure that they understand the strategy so they can forward relevant information, tactics, and processes to their teams. While you may have informed your organization during the communication stage, this step is crucial in aligning every last teammate with your new strategy.

Next, let’s have a look at some of the challenges you’ll encounter during strategy implementation.

Strategy implementation pitfalls and solutions

A big undertaking like the implementation of a new strategy comes with its fair share of obstacles. Below are four of the most common pitfalls you’ll encounter when implementing a strategy plus a few tips on how you can create solutions for your team. 

1.  Overwhelming or meaningless strategic plan

Problem: If the strategic implementation lacks meaning and potential or if there is an overwhelming number of puzzle pieces to consider, it can really put a wrench in your implementation. 

Solution: Use SMART goals to ensure that your strategic plan is specific, measurable, achievable, realistic, and time-bound. This framework will ensure that your strategic plan is both meaningful and possible to implement.

2. No implementation in sight

Problem: It’s great to have a strategic plan but without the resources and support from upper management, the implementation may never happen.

Solution: Your strategic plan should include clear goals, consequences, and requirements to inspire the actual implementation of your strategy. The clearer the document, the easier it will be to get the resources needed to turn it into action.

3. Lack of communication and ownership

Problem: A team that’s not 100% sure what the strategy actually is and doesn’t feel confident about their respective tasks can make your implementation process come to a halt before it’s even begun.

Solution: Clearly define each team member's responsibilities and delegate any relevant work. This gives team members a sense of ownership over the outcome of the strategy implementation. Ensure that your teammates have the authority and resources to execute their tasks.

4. Lack of accountability and empowerment

Problem: Low visibility and a lack of accountability can make your team feel helpless. 

Solution: Schedule regular strategy review and team meetings to discuss each team member’s progress, issues that are arising, and strategy shifts that can contribute to the success of your implementation. Track the progress to give your team a sense of accomplishment whenever they check off another goal they’ve met.

As long as you’re aware of the challenges, you can tackle them head on and avoid unnecessary setbacks.

Plan, implement, celebrate

Change isn’t easy but in order for your team to grow, it’s crucial that your organization does too.

Whether you’re in the midst of developing your strategic plan with a small project team or you’re already communicating your strategy to the entire organization, reliable project management software is critical in ensuring that everyone has access to the resources they need.

And once the strategy is successfully implemented, don’t forget to give yourself and your team a pat on the back. After all, celebrating milestones like these is important too!

Sources: Harvard Business School | MindTools | OnStrategy

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• Business Plans

How To Implement Your Business Plan Objectives

Breaking down your business goals into actionable steps is key for success

What Is a Business Plan Objective?

Be specific and define clear objectives, break down objectives into tasks.

• Assign Responsibilities/Allocate Resources

Be Mindful of Risks and Create Contingencies

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A business plan is an important tool to help business owners map their path to success. In addition, business plans may be used when applying for loans or seeking outside investment. But a business plan isn’t worth it if you leave it gathering dust. To make a business plan effective, you have to implement your business plan objectives.

Whether you’re a new business owner or a veteran returning for a refresher, here’s a closer look at common strategies to implement on your business plan objectives.

Key Takeaways

• A business plan objective is a specific goal for your business.
• Making achievable and specific tasks is helpful for successful implementations.
• Track your results and stay prepared to update your business plan if necessary.

A business plan objective is a specific goal you hope to reach with your business. This may be a number of customers, revenue, or profit goal, among others. There are no right or wrong business objectives, in theory, but it’s important to take the time to pick the best goals for your unique business if you’re going through the work to create business plan objectives.

The SMART framework is a popular way to frame goals, and it can be helpful for creating objectives, too. To qualify, an objective must meet these criteria:

• Specific : A general goal like “add more customers” could leave you floundering. Pick a specific number of customers. Every objective should have a clear finish line.
• Measurable : Identify objectives you can measure. For example, you can’t necessarily measure something like “customer loyalty,” but you can measure repeat customers, sales and revenue per customer, and other data points related to loyalty.
• Attainable : You might dream of turning your startup into a $1-million-per-year business. However, that may not be attainable in your first few years. What’s attainable varies widely by the business but in general, you’ll want to find the middle ground between unrealistic and underachieving.
• Relevant : Perhaps part of your business growth strategy involves social media. While it may be fun to see your accounts grow, that may not necessarily be relevant to your revenue and profits. Keep goals focused on what’s most important to achieve, which may not include vanity numbers that are more about ego than results.
• Time-bound : Each objective should have a deadline. If you give yourself unlimited time to get something done, you may never get around to it. With a set due date, you’re giving yourself a little pressure and motivation to hit that goal as planned.

SMART goals are just one method of choosing business plan objectives. You can work to create any objectives you’d like that make the most sense for what you’re trying to achieve.

Even if you don’t follow the SMART goals framework, it’s still wise to be specific and clear when choosing your goals and objectives. Vague and loosely defined goals often set business owners up for failure. Specific and clear business objectives give you and your team, if you have one, a common mission to work toward.

Breaking each objective into smaller tasks can prevent teams from getting overwhelmed and even help you get a clearer picture of what you need to do to prevail. Smaller goals also help you see faster and more frequent successes, which is a good way to stay motivated. An added benefit is an opportunity to foresee any needed resources or roadblocks, such as a need for an outside consultant or a government-issued permit.

Assign Responsibilities and Allocate Resources

Entrepreneurs with “superhero syndrome” think they can do everything themselves and often get burned out in pursuing business goals. Rather than do it all yourself, even if you have the capability, it’s often wise to delegate to others . Employees, freelancers, contractors, and business partners are part of the team. When you can count on others and best utilize their time and skills, you take a wise step to reach your objectives.

Create Milestones and Monitor Progress

Just as it’s a good idea to set smaller goals along the way, it’s also wise to create key milestone moments and monitor progress. You may learn along the way that a certain process can be improved. When a process works well, try to capture and double down on that success. When you stumble or discover inefficiencies, you could have an opportunity.

Monitoring progress helps you know what’s working and what isn’t, so you can adjust goals or methods if necessary.

Not all things go according to plan. If you miss the mark, you could join one of the millions of failed business owners. Stay mindful of risks and if it may be time to pull the plug rather than sink in more money.

Also, you may find successes outside of what you expected. Even the biggest companies pivot to a related product or service when their first idea fizzles. Remember that there’s a lot you can’t control in the business world, so not all business failures should be considered personal failures. Instead, look at them as learning opportunities to draw on in the future.

The Bottom Line

A business plan without clear objectives is at risk of being ineffective. Identify what your objectives are, break them down into small steps, delegate responsibilities, and be comfortable with pivoting when needed and dealing with risk. Taking the proper steps to create realistic objectives isn’t a guarantee that you’ll meet your goals, but it provides the framework to set you up for success.

Frequently Asked Questions (FAQs)

What goes in the objectives section of a business plan.

There is no set template you must follow for a business plan. Business plans can range from a one-page summary to a lengthy, detailed document. If a business plan includes an objectives section, it should include clear and specific goals that help define success for the business.

What is the difference between a goal and an objective in a business plan?

The terms “goal'' and “objective” can be used interchangeably in a business plan. Some businesses may consider objectives as smaller tasks that help reach goals. Regardless of the terminology, goals and objectives are both good for your business’s long-term success.

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Substance Abuse and Mental Health Services Administration. “ Setting Goals and Developing Specific, Measurable, Achievable, Relevant, and Time-Bound Objectives ,” Pages 1-2.

Chris Drucker. “ Virtual Freedom Companion Workbook ,” Page 3.

Chamber of Commerce. “ 10 Hugely Successful Companies That Reinvented Their Business .”

Small Business Administration. “ Write Your Business Plan .”

Implementing the Plan

You’ve spent the last few months creating your 2022 business plan, and you’re breathing a sigh of relief. Pat yourself on the back for a moment but understand that your job is not done.

You may be able to cross creating your business plan off your to-do list, but don’t shove your hard work into a drawer and forget about it.

If you are at a loss of what to do next, here comes the fun part: implementing it. Follow these five simple steps:

Step 1: Assemble your team

Schedule time with your team to go over the details of your business plan. Talk about the who , what, where, when and how so everyone is “in the know.” Then decide what metrics need to be a priority—such as sales numbers, people numbers, or website traffic—and establish a timeline for accomplishing those goals.

Step 2: Break it down into manageable chunks

Big goals can seem overwhelming until you turn them into manageable objectives. Then create an action plan for the first 90 days to identify how you will get them done.

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Step 3: Delegate responsibilities

You don’t have to do everything yourself. Utilize your team's strengths, especially for those tasks you are not the best at or don’t enjoy doing. Delegating parts of your business plan to others is a great way to get everyone involved, make them feel empowered, and achieve your results faster.

Step 4: Measure results

Numbers are powerful. Put systems in place that will measure your goals’ progress. These numbers will help you determine if your goals are on track, how you can do more of what is working well, and what you need to change that is not working.

Credit to photo source.  Add the outside lInk. 

Step 5: Schedule regular business plan reviews

Identify a date on your calendar each week to review the progress of your business plan. During this meeting, everyone will report their metrics, brainstorm ideas, and decide on next steps.

"Good Business Planning is 9 parts execution for every 1 part strategy."

Understand that it is a working document

The only guarantee in business is that there are no guarantees. Just because you crafted a beautiful roadmap doesn’t mean everything will go according to plan. The best part about an actionable business plan is that it is not set in stone. It’s a working document that you can change or modify as situations arise throughout the year.

New Ideas will emerge

New ideas will inevitably present themselves as you work through your goals. But what happens if those ideas conflict with your business plan? Next month’s blog will discuss how to handle these unplanned but good ideas and how to NOT let them derail your business plan.

Tired of Feeling Lost in the Details?

If you’re ready to stop spinning your wheels and start implementing your plan, contact Healthy Business Manager today. We can help you get the year off to a strong, productive start!

Experienced online entrepreneurs are often stressed and exhausted because they are juggling everything in the business.  I partner with owners to get results by managing operations. 

Bottlenecks are busted so they have the energy to focus on growth. 

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6 Tips for Transitioning from Strategy Formulation to Implementation

• 17 Nov 2022

Strategy formulation is key to a successful business, but it's only effective when implemented correctly. Some professionals are experienced in developing comprehensive business plans, while others are well-versed in execution —more commonly known as "thinkers" versus "doers."

A balanced combination of both is an invaluable asset to any business. If you're struggling to bring your business strategy across the finish line, here are tips for transitioning from strategy formulation to implementation and a deeper understanding of why it's essential to your company's long-term success.

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Formulating a Successful Strategy

Developing an effective strategy requires in-depth knowledge, critical thinking, and careful planning. While several frameworks can help set the foundation, Harvard Business School Online's Business Strategy course uses the value stick.

The value stick is a visual representation of value-based strategy and can help you formulate a business model that factors in pricing, product positioning, and vendor management. Value-based strategy relies on customers' perceived value of the products or services being sold and determines the organization's prices, costs, and supplier strategy.

Some key terms for formulating a value-based strategy include:

• Willingness to pay (WTP): The price customers are willing to pay for a product or service. The margin between a customer's WTP and the actual price is deemed "customer delight," or customers' perceived received value.
• Price: The price the product is sold for. The margin between the price and cost is the firm margin, or the money the business makes.
• Cost: The cost of manufacturing the product.
• Willingness to sell (WTS): The lowest price a supplier is willing to accept for its services. The margin between WTS and cost is called "supplier surplus" or "supplier delight"—the value suppliers believe they're receiving.

This is just one framework for formulating a successful strategy. You can use similar tools, but the best option will always depend on your company's strategic planning needs . To ensure you're on the right path to an effective business strategy, here are six tips for formulating and implementing successfully.

6 Tips For Transitioning from Formulation to Implementation

After formulating a well-developed business strategy, it's time to execute, which is easier said than done. Strategy execution often poses several challenges that can be hard to overcome.

According to the HBS Online course Business Strategy , there are three characteristics of strategy implementation that make the process difficult for many companies:

• Boring: Strategy tends to be exciting; implementation, by comparison, can be rather mundane
• Time-consuming: The best strategies typically require years to implement effectively
• Detail-oriented: Good strategy implementation requires an attention to detail many managers don't have

To prevent these obstacles and ensure a smooth transition from formulation to successful implementation, here's an overview of what you can do to set your business strategy up for success .

1. Set Clear Goals

A simple and effective way to transition from formulation to execution is to set clear strategic goals . Strategic goals are measurable, actionable objectives that align with an organization's purpose and long-term vision. These goals ensure that individuals implementing the strategy have clear guidelines on how to define successful execution.

“When we set goals, we like to imagine a bright future with our business succeeding,” says HBS Professor Robert Simons in Strategy Execution . “But to identify your critical performance variables, you need to engage in an uncomfortable exercise and consider what can cause your strategy to fail.”

Planning in advance and identifying possible weaknesses in your strategy can help you achieve these business goals and objectives without additional roadblocks.

2. Create a Value Map

A value map is a visual tool that helps organizations determine the needs, pain points, or desires its products or services can solve or fulfill for potential customers. It's a tool that illustrates a business's potential value drivers, the factors that influence customers' willingness to pay for a product or service. Identifying and mapping value drivers can be used to formulate an organization's value proposition and key differentiators.

According to HBS Online's Business Strategy course, there are five steps to creating an effective value map:

• Identify value drivers: Determine 10 purchasing criteria customers use when choosing between your product and competing products.
• Rank value drivers: Rank those 10 criteria from most to least important.
• Rate your company's performance: For each value driver, rate how your company is performing from a score of one (poor) to five (excellent).
• Rate your competitors' performance: Repeat this process for two or three of your main competitors.
• Review your value map: Ask yourself if your findings accurately reflect the market's competitive situation, your company's strengths and weaknesses, and if there are actionable next steps to mend any competitive gaps.

By creating a value map, you can review your business's performance and discover new opportunities to improve your position in the market. A value map can also rank how well your company is attracting and maintaining talent compared to competitors.

3. Strengthen Important Value Drivers

Once you've identified your key value drivers, the next step of execution is to strengthen them. Yet, it's important to focus on strengthening the most important ones rather than all of them.

"If you strive to be exceptional everywhere and spread resources evenly across all your value drivers, you end up being mediocre throughout," says Harvard Business School Professor Felix Oberholzer-Gee, who teaches Business Strategy .

Once you've identified the most important value drivers, strengthening them requires generating creative ideas . Since enhancing value drivers can be a relatively vague task, creativity provides ideas and direction. Don't be afraid to think outside the box, take risks, or even fail. Through experimentation and testing, new ideas can strengthen your value drivers and propel your business forward.

4. Create a Plan For Evolving Your Value Proposition

A value proposition is a short statement explaining the value your company provides and how your product or services differ from competitors. As the business landscape and market shift, so must your value proposition.

Competitors often become imitators or substitutes, which can cannibalize your revenue. To stay on top, your strategy—including your value drivers and value proposition—will have to evolve continually.

5. Delegate Work Effectively

Successful strategy implementation can be an overwhelming, multi-step process. It's important for managers to delegate effectively . By assigning tasks to other team members, leadership can spend more time focusing on bigger picture elements and:

• Engage other team members
• Share core business values
• Encourage strategy buy-in
• Win together and boost team morale

6. Continue to Review Performance

While these tools can be helpful for any strategy implementation, they don’t guarantee success without constant review and oversight. A successful strategic plan that drives value for a business and its customers requires continuous performance reviews and improvements.

One factor of strategy implementation to review is your employees. According to Strategy Execution , it can be beneficial in some cases to use ranking systems when reviewing employee performance to ensure your strategic initiatives receive the support needed to succeed long term.

“Ranking systems have really good features that managers can use to stimulate performance,” says HBS Professor Susanna Gallani in Strategy Execution . For example, employees who are highly motivated by personal achievement often thrive as a result of ranking systems.

It’s also important to continuously review your strategy, even after implementation. To ensure you get the most out of this review process, consider setting up a standardized operating procedure (SOP) for a designated task owner to run regularly to analyze and determine if an update is necessary. This can help you avoid common pitfalls of business strategy failures.

Why Business Strategy Formulation and Execution Are Important

Business strategy is an essential component of long-term growth and success. It offers value to customers, encouragement to key stakeholders, purpose for your company initiatives, and direction to your team. Yet, formulation only gets you so far.

Don't lose momentum during the implementation phase—ensure all your hard work pays off. With the right framework, you can create value for your customers and implement a frictionless strategy to achieve outstanding financial results.

Are you interested in learning about strategy implementation? Explore Business Strategy and Strategy Execution , two of our online strategy courses , to develop your strategic planning and implementation skills. To determine which strategy course is right for you, download our free flowchart .

This post was updated on November 3, 2023. It was originally published on November 17, 2022.

About the Author

The 7 Steps of the Business Planning Process: A Complete Guide

In this article, we'll provide a comprehensive guide to the seven steps of the business planning process, and discuss the role of Strikingly website builder in creating a professional business plan.

Step 1: Conducting a SWOT Analysis

The first step in the business planning process is to conduct a SWOT analysis. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. This analysis will help you understand your business's internal and external environment, and it can help you identify areas of improvement and growth.

Strengths and weaknesses refer to internal factors such as the company's resources, capabilities, and culture. Opportunities and threats are external factors such as market trends, competition, and regulations.

You can conduct a SWOT analysis by gathering information from various sources such as market research, financial statements, and feedback from customers and employees. You can also use tools such as a SWOT matrix to visualize your analysis.

What is a SWOT Analysis?

A SWOT analysis is a framework for analyzing a business's internal and external environment. The acronym SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.

Strengths and weaknesses include internal factors such as the company's resources, capabilities, and culture. Opportunities and threats are external factors such as market trends, competition, and regulations.

A SWOT analysis can help businesses identify areas of improvement and growth, assess their competitive position, and make informed decisions. It can be used for various purposes, such as business planning, product development, marketing strategy, and risk management.

Importance of Conducting a SWOT Analysis

Conducting a SWOT analysis is crucial for businesses to develop a clear understanding of their internal and external environment. It can help businesses identify their strengths and weaknesses and uncover new opportunities and potential threats. By doing so, businesses can make informed decisions about their strategies, resource allocation, and risk management.

A SWOT analysis can also help businesses identify their competitive position in the market and compare themselves to their competitors. This can help businesses differentiate themselves from their competitors and develop a unique value proposition.

Example of a SWOT Analysis

Here is an example of a SWOT analysis for a fictional business that sells handmade jewelry:

• Unique and high-quality products
• Skilled and experienced craftsmen
• Strong brand reputation and customer loyalty
• Strategic partnerships with local boutiques
• Limited production capacity
• High production costs
• Limited online presence
• Limited product variety

Opportunities

• Growing demand for handmade products
• Growing interest in sustainable and eco-friendly products
• Opportunities to expand online presence and reach new customers
• Opportunities to expand product lines
• Increasing competition from online and brick-and-mortar retailers
• Fluctuating consumer trends and preferences
• Economic downturns and uncertainty
• Increased regulations and compliance requirements

This SWOT analysis can help the business identify areas for improvement and growth. For example, the business can invest in expanding its online presence, improving its production efficiency, and diversifying its product lines. The business can also leverage its strengths, such as its skilled craftsmen and strategic partnerships, to differentiate itself from its competitors and attract more customers.

Step 2: Defining Your Business Objectives

Once you have conducted a SWOT analysis, the next step is to define your business objectives. Business objectives are specific, measurable, achievable, relevant, and time-bound (SMART) goals that align with your business's mission and vision.

Your business objectives can vary depending on your industry, target audience, and resources. Examples of business objectives include increasing sales revenue, expanding into new markets, improving customer satisfaction, and reducing costs.

You can use tools such as a goal-setting worksheet or a strategic planning framework to define your business objectives. You can also seek input from your employees and stakeholders to ensure your objectives are realistic and achievable.

What is Market Research?

Market research is an integral part of the business planning process. It gathers information about a target market or industry to make informed decisions. It involves collecting and analyzing data on consumer behavior, preferences, and buying habits, as well as competitors, industry trends, and market conditions.

Market research can help businesses identify potential customers, understand their needs and preferences, and develop effective marketing strategies. It can also help businesses identify market opportunities, assess their competitive position, and make informed product development, pricing, and distribution decisions.

Importance of Market Research in Business Planning

Market research is a crucial component of the business planning process. It can help businesses identify market trends and opportunities, assess their competitive position, and make informed decisions about their marketing strategies, product development, and business operations.

By conducting market research, businesses can gain insights into their target audience's behavior and preferences, such as their purchasing habits, brand loyalty, and decision-making process. This can help businesses develop targeted marketing campaigns and create products that meet their customers' needs.

Market research can also help businesses assess their competitive position and identify gaps in the market. Businesses can differentiate themselves by analyzing their competitors' strengths and weaknesses and developing a unique value proposition.

Different Types of Market Research Methods

Businesses can use various types of market research methods, depending on their research objectives, budget, and time frame. Here are some of the most common market research methods:

Surveys are a common market research method that involves asking questions to a sample of people about their preferences, opinions, and behaviors. Surveys can be conducted through various channels like online, phone, or in-person surveys.

• Focus Groups

Focus groups are a qualitative market research method involving a small group to discuss a specific topic or product. Focus groups can provide in-depth insights into customers' attitudes and perceptions and can help businesses understand the reasoning behind their preferences and behaviors.

Interviews are a qualitative market research method that involves one-on-one conversations between a researcher and a participant. Interviews can be conducted in person, over the phone, or through video conferencing and can provide detailed insights into a participant's experiences, perceptions, and preferences.

• Observation

Observation is a market research method that involves observing customers' behavior and interactions in a natural setting such as a store or a website. Observation can provide insights into customers' decision-making processes and behavior that may not be captured through surveys or interviews.

• Secondary Research

Secondary research involves collecting data from existing sources, like industry reports, government publications, or academic journals. Secondary research can provide a broad overview of the market and industry trends and help businesses identify potential opportunities and threats.

By combining these market research methods, businesses can comprehensively understand their target market and industry and make informed decisions about their business strategy.

Step 3: Conducting Market Research

Market research should always be a part of your strategic business planning. This step gathers information about your target audience, competitors, and industry trends. This information can help you make informed decisions about your product or service offerings, pricing strategy, and marketing campaigns.

There are various market research methods, such as surveys, focus groups, and online analytics. You can also use tools like Google Trends and social media analytics to gather data about your audience's behavior and preferences.

Market research can be time-consuming and costly, but it's crucial for making informed decisions that can impact your business's success. Strikingly website builder offers built-in analytics and SEO optimization features that can help you track your website traffic and audience engagement.

Step 4: Identifying Your Target Audience

Identifying your target audience is essential in the business planning process. Your target audience is the group of people who are most likely to buy your product or service. Understanding their needs, preferences, and behaviors can help you create effective marketing campaigns and improve customer satisfaction.

You can identify your target audience by analyzing demographic, psychographic, and behavioral data. Demographic data include age, gender, income, and education level. Psychographic data includes personality traits, values, and lifestyle. Behavioral data includes buying patterns, brand loyalty, and online engagement.

Once you have identified your target audience, you can use tools such as buyer personas and customer journey maps to create a personalized and engaging customer experience. Strikingly website builder offers customizable templates and designs to help you create a visually appealing and user-friendly website for your target audience.

What is a Target Audience?

A target audience is a group most likely to be interested in and purchase a company's products or services. A target audience can be defined based on various factors such as age, gender, location, income, education, interests, and behavior.

Identifying and understanding your target audience is crucial for developing effective marketing strategies and improving customer engagement and satisfaction. By understanding your target audience's needs, preferences, and behavior, you can create products and services that meet their needs and develop targeted marketing campaigns that resonate with them.

Importance of Identifying Your Target Audience

Identifying your target audience is essential for the success of your business. By understanding your target audience's needs and preferences, you can create products and services that meet their needs and develop targeted marketing campaigns that resonate with them.

Here are reasons why identifying your target audience is important:

• Improve customer engagement. When you understand your target audience's behavior and preferences, you can create a more personalized and engaging customer experience to improve customer loyalty and satisfaction.
• Develop effective marketing strategies. Targeting your marketing efforts to your target audience creates more effective and efficient marketing campaigns that can increase brand awareness, generate leads, and drive sales.
• Improve product development. By understanding your target audience's needs and preferences, you can develop products and services that meet their specific needs and preferences, improving customer satisfaction and retention.
• Identify market opportunities. If you identify gaps in the market or untapped market segments, you can develop products and services to meet unmet needs and gain a competitive advantage.

Examples of Target Audience Segmentation

Here are some examples of target audience segmentation based on different demographic, geographic, and psychographic factors:

• Demographic segmentation. Age, gender, income, education, occupation, and marital status.
• Geographic segmentation. Location, region, climate, and population density.
• Psychographic segmentation. Personality traits, values, interests, and lifestyle.

Step 5: Developing a Marketing Plan

A marketing plan is a strategic roadmap that outlines your marketing objectives, strategies, tactics, and budget. Your marketing plan should align with your business objectives and target audience and include a mix of online and offline marketing channels.

Marketing strategies include content marketing, social media marketing, email marketing, search engine optimization (SEO), and paid advertising. Your marketing tactics can include creating blog posts, sharing social media posts, sending newsletters, optimizing your website for search engines, and running Google Ads or Facebook Ads.

To create an effective marketing plan , research your competitors, understand your target audience's behavior, and set clear objectives and metrics. You can also seek customer and employee feedback to refine your marketing strategy.

Strikingly website builder offers a variety of marketing features such as email marketing, social media integration, and SEO optimization tools. You can also use the built-in analytics dashboard to track your website's performance and monitor your marketing campaign's effectiveness.

What is a Marketing Plan?

A marketing plan is a comprehensive document that outlines a company's marketing strategy and tactics. It typically includes an analysis of the target market, a description of the product or service, an assessment of the competition, and a detailed plan for achieving marketing objectives.

A marketing plan can help businesses identify and prioritize marketing opportunities, allocate resources effectively, and measure the success of their marketing efforts. It can also provide the marketing team with a roadmap and ensure everyone is aligned with the company's marketing goals and objectives.

Importance of a Marketing Plan in Business Planning

A marketing plan is critical to business planning. It can help businesses identify their target audience, assess their competitive position, and develop effective marketing strategies and tactics.

Here are a few reasons why a marketing plan is important in business planning:

• Provides a clear direction. A marketing plan can provide a clear direction for the marketing team and ensure everyone is aligned with the company's marketing goals and objectives.
• Helps prioritize marketing opportunities. By analyzing the target market and competition, a marketing plan can help businesses identify and prioritize marketing opportunities with the highest potential for success.
• Ensures effective resource allocation. A marketing plan can help businesses allocate resources effectively and ensure that marketing efforts are focused on the most critical and impactful activities.
• Measures success. A marketing plan can provide a framework for measuring the success of marketing efforts and making adjustments as needed.

Examples of Marketing Strategies and Tactics

Here are some examples of marketing strategies and tactics that businesses can use to achieve their marketing objectives:

• Content marketing. Creating and sharing valuable and relevant content that educates and informs the target audience about the company's products or services.
• Social media marketing. Leveraging social media platforms like Facebook, Twitter, and Instagram to engage with the target audience, build brand awareness, and drive website traffic.
• Search engine optimization (SEO). Optimizing the company's website and online content to rank higher in search engine results and drive organic traffic.
• Email marketing. Sending personalized and targeted emails to the company's email list to nurture leads, promote products or services, and drive sales.
• Influencer marketing. Partnering with influencers or industry experts to promote the company's products or services and reach a wider audience.

By using a combination of these marketing strategies and tactics, businesses can develop a comprehensive and effective marketing plan that aligns with their marketing goals and objectives.

Step 6: Creating a Financial Plan

A financial plan is a detailed document that outlines your business's financial projections, budget, and cash flow. Your financial plan should include a balance sheet, income statement, and cash flow statement, and it should be based on realistic assumptions and market trends.

To create a financial plan, you should consider your revenue streams, expenses, assets, and liabilities. You should also analyze your industry's financial benchmarks and projections and seek input from financial experts or advisors.

.jpg)Image taken from Strikingly Templates

Strikingly website builder offers a variety of payment and e-commerce features, such as online payment integration and secure checkout. You can also use the built-in analytics dashboard to monitor your revenue and expenses and track your financial performance over time.

What is a Financial Plan?

A financial plan is a comprehensive document that outlines a company's financial goals and objectives and the strategies and tactics for achieving them. It typically includes a description of the company's financial situation, an analysis of revenue and expenses, and a projection of future financial performance.

A financial plan can help businesses identify potential risks and opportunities, allocate resources effectively, and measure the success of their financial efforts. It can also provide a roadmap for the finance team and ensure everyone is aligned with the company's financial goals and objectives.

Importance of Creating a Financial Plan in Business Planning

Creating a financial plan is a critical component of the business planning process. It can help businesses identify potential financial risks and opportunities, allocate resources effectively, and measure the success of their financial efforts.

Here are some reasons why creating a financial plan is important in business planning:

• Provides a clear financial direction. A financial plan can provide a clear direction for the finance team and ensure everyone is in sync with the company's financial goals and objectives.
• Helps prioritize financial opportunities. By analyzing revenue and expenses, a financial plan can help businesses identify and prioritize financial opportunities with the highest potential for success.
• Ensures effective resource allocation. A financial plan can help businesses allocate resources effectively and ensure that financial efforts are focused on the most critical and impactful activities.
• Measures success. A financial plan can provide a framework for measuring the success of financial efforts and making adjustments as needed.

Examples of Financial Statements and Projections

Here are some examples of financial statements and projections that businesses can use in their financial plan:

• Income statement. A financial statement that shows the company's revenue and expenses over a period of time, typically monthly or annually.
• Balance sheet. A financial statement shows the company's assets, liabilities, and equity at a specific time, typically at the end of a fiscal year.
• Cash flow statement. A financial statement that shows the company's cash inflows and outflows over a period of time, typically monthly or annually.
• Financial projections. Forecasts of the company's future financial performance based on assumptions and market trends. This can include revenue, expenses, profits, and cash flow projections.

Step 7: Writing Your Business Plan

The final step in the business planning process is to write your business plan. A business plan is a comprehensive document that outlines your business's mission, vision, objectives, strategies, and financial projections.

A business plan can help you clarify your business idea, assess the feasibility of your business, and secure funding from investors or lenders. It can also provide a roadmap for your business and ensure that you stay focused on your goals and objectives.

Importance of Writing a Business Plan

Writing a business plan is an essential component of the business planning process. It can help you clarify your business idea , assess the feasibility of your business, and secure funding from investors or lenders.

Here are some reasons why writing a business plan is important:

• Clarifies your business idea. Writing a business plan can help you clarify your business idea and understand your business's goals, objectives, and strategies.
• Assesses the feasibility of your business. A business plan can help you assess the feasibility of your business and identify potential risks and opportunities.
• Secures funding. A well-written business plan can help you secure funding from investors or lenders by demonstrating the potential of your business and outlining a clear path to success.
• Provides a roadmap for your business. A business plan can provide a roadmap and ensure that you stay focused on your goals and objectives.

Tips on How to Write a Successful Business Plan

Here are some tips on how to write a business plan successfully:

• Start with an executive summary. The executive summary is a brief business plan overview and should include your business idea, target market, competitive analysis, and financial projections.
• Describe your business and industry. Provide a detailed description of your business and industry, including your products or services, target market, and competitive landscape.
• Develop a marketing strategy. Outline your marketing strategy and tactics, including your target audience, pricing strategy, promotional activities, and distribution channels.
• Provide financial projections. Provide detailed financial projections, including income statements, balance sheets, and cash flow statements, as well as assumptions and risks.
• Keep it concise and clear. Keep your business plan concise and clear, and avoid using jargon or technical terms that may confuse or intimidate readers.

Role of Strikingly Website Builder in Creating a Professional Business Plan

Strikingly website builder can play a significant role in creating a professional business plan. Strikingly provides an intuitive and user-friendly platform that allows you to create a professional-looking website and online store without coding or design skills.

Using Strikingly, you can create a visually appealing business plan and present it on your website with images, graphics, and videos to enhance the reader's experience. You can also use Strikingly's built-in templates and a drag-and-drop editor to create a customized and professional-looking business plan that reflects your brand and style.

Strikingly also provides various features and tools that can help you showcase your products or services, promote your business, and engage with your target audience. These features include e-commerce functionality, social media integration, and email marketing tools.

Let’s Sum Up!

In conclusion, the 7 steps of the business planning process are essential for starting and growing a successful business. By conducting a SWOT analysis, defining your business objectives, conducting market research, identifying your target audience, developing a marketing plan, creating a financial plan, and writing your business plan, you can set a solid foundation for your business's success.

Strikingly website builder can help you throughout the business planning process by offering a variety of features such as analytics, marketing, e-commerce , and business plan templates. With Strikingly, you can create a professional and engaging website and business plan that aligns with your business objectives and target audience.

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Welcome to the Strategy & Implementation section of Businessplan.com. This section is tailored to guide you through developing robust strategies for marketing, promotions, sales, and customer service – often collectively known as your go-to-market strategy. These elements are indispensable, whether you’re seeking bank/SBA lending for a new business or raising capital from investors for your startup.

Before getting into the specifics of Strategy & Implementation, it’s vital to understand its foundation in your business planning preparation. This foundation is laid in two key areas of our website:

• Pre-Planning Process and Business Model Development:  Located in the ‘ Get Started ‘ section, the Pre-Planning Process, especially the Business Model Development subsection, offers an in-depth approach to understanding and shaping your business model. This is particularly beneficial for startups operating as first-movers or fast-followers in new markets. By engaging deeply with your business model here, you lay the groundwork for a Strategy & Implementation plan that is both innovative and responsive to emerging market dynamics.
• Model-Based Planning® Worksheet:  For those in more traditional business models, such as dental offices, restaurants, or third-party logistics, our Model-Based Planning® Worksheets provide a tailored approach. This worksheet helps you align your specific business model or industry characteristics with practical, real-world strategies and examples. 

This section is crafted with a diverse audience in mind. Whether you are a business student, a banker evaluating business plans, a founder embarking on a new venture, or an entrepreneur scaling up, the insights here are designed to be accessible and applicable. Our aim is to provide clear, actionable guidance that resonates across the spectrum of business development stages and needs.

Understanding Strategy & Implementation

Strategy & Implementation in a business plan is more than just a section; it’s the practical factors involved in how your business will achieve its goals. It’s the details outlining your approaches to marketing, sales, promotions, and customer service. For startups and new businesses, this section is crucial. 

The Strategy & Implementation section demands pragmatic and critical thinking. As you chart out your strategies, it’s essential to keep in mind the practical aspects: Who will execute these plans? How will they align with your financial projections? For instance, if you plan to implement search engine optimization (SEO) as part of your marketing strategy, it’s not enough to merely state the intent. You need a concrete plan for answering key questions:

• Who will execute the SEO strategy? Will it be in-house employees, 1099 contractors, or an external agency?
• How does this choice impact your costs? Each option comes with different financial implications, which must be thoroughly researched and documented.
• What is the nature of the SEO work required? Is it a straightforward, one-time task or a complex, ongoing process?

These decisions directly influence other parts of your business plan , especially financial projections . A well-thought-out Strategy & Implementation section ensures that you have a realistic understanding of the resources needed, helping you raise adequate capital and avoid financial pitfalls in your formative years.

Relation to Business Model Canvas

The Business Model Canvas serves as the 30,000-foot view of your business, offering a broad scope of how various elements like Channels, Customer Relationships , and Value Propositions interlink. This broad view is essential for initial brainstorming and planning, but it’s in the Strategy & Implementation section where these concepts are dissected and transformed into detailed, actionable plans.

Taking the example of SEO, within the Business Model Canvas, SEO is simply identified as a key component in your Channels. It represents a broad strategy for reaching your Customer Segments . However, the Strategy & Implementation section is where this broad component is fine-tuned into part of your detailed Marketing Strategy. Here, for example, you’ll get into specifics:

• Target Terms and Rationale:  You’ll list specific SEO terms you intend to target, explaining the rationale behind choosing these terms.
• Analysis of Ranking Difficulty:  Assess and document the difficulty in ranking for these terms on the first page of Google, along with the time and effort required.
• Detailed Resource Planning:  Identify whether key resources for this task will come from in-house personnel, Key Partners like contractors or agencies, and note the associated costs.

Overall, the Stategy & Implementation section is about taking the broad components and ideas sketched out in your Business Model Canvas and drilling down into the nitty-gritty details. It’s about answering the ‘how’ in a more comprehensive manner: How exactly will you implement your SEO strategy? How will you allocate resources and manage costs? How will these efforts tie back to your overall business goals?

Part 1: Marketing Strategy

The Marketing Strategy is a crucial subsection of your business plan’s Strategy & Implementation section. It details how you will attract and retain customers. This strategy should align with and support the broader objectives outlined in your business model and other sections of your business plan.

Developing Your Marketing Strategy

• Integration with Market Analysis:  While the Market Analysis section of your business plan provides foundational insights, the Marketing Strategy section builds upon this information. It is common to uncover new insights during planning that necessitate additional research.
• Customer Segments:   Customer Segments are not just about demographics; it’s about understanding behaviors, preferences, and needs. Tailor your marketing efforts to resonate with these specific Customer Segments .
• Setting Specific Marketing Goals:  It’s crucial for new businesses and startups to set specific and measurable marketing goals that are attainable and relevant to their stage of business development. For example, if you are launching a new app for personalized fitness coaching, a specific marketing goal could be to acquire 500 active users within the first three months post-launch.
• Choice of Marketing Tactics:  Select tactics that align with your target audience and business goals. This could include a mix of digital marketing , content creation, social media, and traditional advertising . Each tactic should have a clear rationale and an expected outcome.
• Budget Allocation:  Detail how much of your overall budget will be allocated to each marketing activity. This should be in line with the financial projections of your business plan.
• Implementation Timeline and Responsibilities:  Outline a clear timeline for each marketing activity and identify responsibilities. This ensures your planning for the appropriate employees or partners to achieve the marketing tactic.

Aligning Marketing Strategy with Business Model

The marketing strategy should support your business’s Value Proposition and address the specific needs of your Customer Segments . For instance, if your Value Proposition is centered around sustainability, your marketing strategy should highlight this and target customers who prioritize environmental responsibility. 

Part 2: Promotional Plan

For startups and new businesses, a well-defined Promotional Plan within the Strategy & Implementation section of the business plan is vital. Unlike the broader marketing strategy, this section focuses on specific tactics for promoting individual products or services. It’s about designing targeted campaigns that effectively introduce and highlight your offerings, creating excitement, increasing the fear-of-missing-out, and driving sales.

Developing Targeted Promotional Tactics

• Setting Clear Promotional Goals:  Establish concrete goals for each promotional activity. For instance, if launching a new organic skincare line, a goal might be to achieve 200 pre-orders by the end of the first month.
• Choosing Focused Promotional Methods:  Select methods that align with your product and target audience. For a tech product, this could include targeted online ads on tech forums, collaborating with tech influencers for product reviews, and sponsored content in tech newsletters.
• Tailored Promotional Content:  Outline how you will develop content that speaks directly to the benefits and features of your product. For a service-based app, this might involve creating how-to videos, testimonial features, and infographics highlighting the app’s unique features.
• Detailed Planning and Budgeting:  Outline a detailed plan for each campaign, including specific steps, required resources, and precise budget allocations. For instance, allocate specific portions of your budget to social media advertising, content creation, and influencer partnerships, and detail the expected outcomes from each.

Aligning with the Overall Marketing Strategy

Each promotional campaign should be an extension of your overall marketing strategy. If your broader marketing goal is to position your brand as a budget-friendly option in a luxury market, your promotions should emphasize cost-effectiveness without compromising quality. This could involve highlighting price comparisons, customer savings, and value-for-money in your promotional content.

Part 3: Sales Strategy

In modern business planning, it’s crucial to acknowledge the integration of sales and marketing, often referred to as ‘Smarketing’. This concept highlights the synergy between the two departments, ensuring that sales efforts are closely coordinated with marketing strategies and promotional plans. Here we outline how to develop a sales strategy that not only stands on its own but also complements and reinforces your marketing efforts.

Developing a Comprehensive Sales Approach

• Establishing Sales Channels:  Identify and establish specific sales channels that are most effective for your product or service. This could include direct sales, working with distributors, or selling through online marketplaces. The choice of channels should align with your marketing strategy and target customer segments.
• Building and Structuring a Sales Team:  Outline the structure of your sales team. This includes defining roles, responsibilities, and the hierarchy within the team. Detail the process of recruiting, training, and retaining sales personnel. Discuss methods of sales training, development, and incentivization to ensure a motivated and effective sales force.
• Optimizing the Sales Process:  Describe how the sales process will be optimized. This may involve lead qualification strategies in coordination with the marketing department, streamlined proposal development, and efficient closing techniques. Emphasize the importance of a seamless handoff between marketing and sales, ensuring leads are nurtured and converted effectively.
• Implementing Sales Enablement Tools:  Detail the tools and resources that will be utilized to empower the sales team. This could include CRM systems for managing customer relationships, product catalogs for easy reference, and sales presentations tailored to different customer segments . Explain how these tools will enhance the efficiency and effectiveness of the sales process.
• Sales and Marketing Alignment:  Discuss how sales strategies will align with marketing initiatives. This could include shared goals, integrated communication channels, and collaborative planning sessions. Highlight how this alignment will lead to a more cohesive customer journey and improved sales outcomes.

Integrating Sales Strategy with Finances and Operation

In business planning, particularly for new businesses and startups, it’s not enough to merely outline a sales strategy. The real challenge lies in meticulously planning the personnel, partners, tools, and other resources required to effectively implement this strategy. This comprehensive planning includes:

• Budgeting for Sales Operations:  Develop a detailed budget for your sales operations. This should cover not only the obvious expenses like salaries and commissions but also often-overlooked costs like sales team training, hiring a dedicated sales manager, development of sales materials like catalogs, and investment in sales enablement tools.
• Integration into Financial Projections:  Integrate your sales budget into the broader financial projections of your business plan. This integration is crucial for presenting a realistic picture of your business’s financial future. It aids in understanding how sales efforts translate into revenue and how costs impact overall profitability.
• Risk Minimization through Diligent Planning:  By thoroughly planning and realistically estimating costs, you minimize the risk of financial surprises that could jeopardize your business. Detailed planning in the early stages helps in anticipating and allocating funds for various scenarios, reducing the likelihood of being caught off-guard by unforeseen expenses.
• Creating a Cohesive Operational Picture:  Detailed sales planning contributes to painting a clear picture of how all components of your company will work together. This clarity is beneficial not only for internal management but also for external stakeholders like investors and lenders. It demonstrates that you have a well-thought-out approach to entering the market and sustaining your business.

A comprehensive Sales Strategy should go beyond the mechanics of selling. It should be an integral part of your business’s financial and operational planning. This integration ensures that you are well-prepared for the realities of running a business, equipped to manage costs effectively, and poised for sustainable growth and success.

Part 4: Customer Service Plan

For new businesses and startups, an effective customer service plan is not just important, it’s fundamental. Research shows that it’s five to seven times more costly to acquire a new customer than to retain an existing one. Moreover, word of mouth remains a powerful tool for customer acquisition, with a vast majority of shoppers relying on online reviews to make purchasing decisions. The efficiency of your customer service can make or break your business, as unhappy customers can significantly drain your resources and damage your reputation.

Developing a Customer Service Plan

• Understanding Customer Needs and Expectations:  Begin by thoroughly understanding what your customers expect from your service (see: Pre-Vision Interviews ). This understanding will form the foundation of your customer service strategy.
• Staffing for Customer Service:  Plan for a dedicated customer service team . This includes hiring skilled personnel, providing them with adequate training, and continually updating their skills as per market needs.
• Service Channels and Accessibility:  Choose appropriate channels for customer service, such as phone support, email, live chat, and social media. Ensure these channels are easily accessible to your customers and are manned by trained staff.
• Developing Service Policies:  Create clear service policies that are customer-centric. These policies should cover aspects like response times, issue resolution protocols, and return or refund policies.
• Feedback Mechanisms and Continuous Improvement:  Implement mechanisms for collecting customer feedback, such as surveys and feedback forms. Use this feedback for continuous improvement of your products and services.
• Budgeting for Customer Service:  Allocate a realistic budget for customer service operations. This includes costs related to staffing, training, technological investments, and any other resources needed for providing top-notch customer service.

Integrating Customer Service with Operations

Your customer service plan should not operate in isolation. It needs to be integrated with your overall business strategy, reflecting your brand values and contributing to customer loyalty and retention. This integration ensures that your customer service team is aligned with your sales and marketing efforts, providing a seamless and satisfying customer experience.

Part 5: Requirements for Other Audiences

When developing a business plan, especially the Strategy & Implementation section, it’s crucial to recognize that different audiences may have unique requirements. Beyond traditional bank / SBA lending or investor needs, your business might target audiences such as government agencies, which often have specific criteria for business operations. 

Incorporating Requirements into Your Business Plan

• Review Audience-Specific Requirements:  Begin by thoroughly reviewing the requirements set forth by your target audience. This could involve legal regulations for government contracts, industry standards for certifications, or specific operational guidelines.
• Creating Subsections in Strategy & Implementation:  Based on these requirements, create dedicated subsections within your Strategy & Implementation plan. For instance, if you’re targeting a government contract that emphasizes social equity, develop a detailed Social Equity Plan as part of your strategy.
• Financial Planning for Unique Requirements:  Recognize that meeting these specialized requirements might incur additional costs. Plan for these in your Financial Projections . This might include budgeting for specialized staff training, certification processes, or infrastructure upgrades to meet certain industry standards.

Further Resources

For a more comprehensive understanding of audience-specific requirements, visit the ‘ Understanding Audiences ‘ section of the Plan & Pitch on Businessplan.com. This section provides in-depth insights into different audience types and their expectations, offering valuable guidance for tailoring your business plan effectively.

Up Next: Pitch Deck & Finances

As you conclude the Strategy & Implementation section of your business plan, you’ve taken a significant step towards laying a solid foundation for your business’s success. 

The effort doesn’t stop here. If you’re planning to pitch your startup to investors, the next crucial step is to move on to the Pitch Deck & Finances , covering the essentials of developing an impactful pitch deck , understanding your burn rate , and planning your financial runway for different stages of investor funding, including pre-seed, seed , and series A rounds .

Proceed to Pitch Deck & Finances

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Strategic Implementation: More Than Just Implementing Strategy

By Kate Eby | November 27, 2017 (updated December 4, 2021)

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Strategic implementation is a key ingredient of modern business: Once an organization creates a strategy to meet its goals, implementation is the next step for successful execution. Essentially, the implementation phase outlines how a company plans to achieve its goals. Business theories and frameworks help guide strategic formulation, implementation, and execution. This article explains strategic implementation and how it differs from other strategy tactics. You’ll learn about key steps and pitfalls, review some examples, and get expert insights.

What Is Strategic Implementation?

There are numerous definitions of strategic implementation on the web, including the following:

Business Dictionary : The activity performed according to a plan in order to achieve an overall goal. For example, strategic implementation within a business context might involve developing and then executing a new marketing plan to help increase sales of the company's products to consumers.

The Houston Chronicle : The process that puts plans and strategies into action to reach goals. A strategic plan is a written document that lays out the plans of the business to reach goals, but will sit forgotten without strategic implementation. The implementation makes the company’s plans happen.

OnStrategy : The process that turns strategies and plans into actions in order to accomplish strategic objectives and goals.

What these and other definitions have in common is that they discuss turning a theoretical plan (about an organization’s direction) into manageable tasks that team members can perform to achieve the stated goals.

Once an organization creates a strategy, it needs to be implemented, and then executed. Here are the high-level steps in strategic implementation (which we will discuss in detail later):

• Communicate
• Align initiatives with strategy
• Engage staff and outside stakeholders
• Allocate resources
• Make structural adjustments
• Create strategic evaluations

Strategy Implementation vs. Strategic Implementation

Whether or not a difference exists between strategy implementation and strategic implementation depends on who you ask.

Ray Mckenzie, Founder and Managing Director of Red Beach Advisors , says, “Strategy implementation is a larger umbrella, or a holistic view of what’s going to happen, and looks at products and pricing and how we function as business. Strategic implementation is a plan for implementation of a specific objective: For example, if I have a piece of software that I want installed in three months.” One scenario might be if you want to integrate CRM software into your organization, you’ll need to identify the steps to take to execute the integration.

Lloyd Baird is the Jon M. Huntsman Visiting Professor at Utah State University . Of the difference between the two phrases, he says, “It depends on what organization or company you are talking to.”

In this article, we’ll treat strategy implementation and strategic implementation as synonymous.

Getting Strategic

As organizations evolve, they often change from a reactive to proactive operational style. It’s at this point that an organization begins strategic planning, which leads to strategic implementation.

Formulation, Implementation, and Execution

Strategy formulation (also known as planning), implementation, and execution are intertwined, but each are distinct. Formulation is the creation of a framework that guides decisions. Implementation is preparation and putting elements of the strategy into place. Execution is the decisions made and activities performed throughout the company, with the objective of meeting goals outlined in the strategy.

For example, imagine you're the coach of a football team in a critical 4th-and-1 situation. In this case, the terms would function as follows:

• Formulation: You select a play from your playbook, with the objective of getting a first down.
• Implementation: The players position themselves on the field as outlined in the chosen play, and you place the best offensive linemen up front, and the sturdiest running back in the backfield.
• Execution: The ball is snapped, the linemen push their defensive counterparts back, and if all goes well, they open up enough ground so that when the running back gets the handoff, he can move it across the line of scrimmage for a first down.

Smartsheet offers many templates to assist with strategic formulation.

Thinking About Strategic Implementation

In his paper Strategy Implementation as Substance and Selling , author Donald C. Hambrick and Albert A. Cannella, Jr., state  “… implementation must be considered during the formulation process, not later, when it may be too late.” They continue, “The strategist will not be able to nail down every action step when the strategy is first created, nor … should this even be attempted. However, he or she must have the ability to look ahead at the major implementation obstacles and ask, ‘Is this strategy workable?’”

Corporate Strategy and Business Unit Strategy

Executives create the corporate strategy, which determines the company’s lines of business. It also addresses how business units can work together to increase efficiency. Business unit strategy is created by the leader of each unit, and revolves around how the corporate strategy is put into action. In other words, corporate strategy determines what happens, and business unit strategy determines how it happens.

To align corporate and business unit strategies, executives must encourage the development of business unit strategies that both contribute to corporate strategy objectives and respond to their competitive situation, whether geographical or functional.

In a 1984 paper titled Business Unit Strategy, Managerial Characteristics, and Business Unit Effectiveness at Strategy Implementation , authors Anil K. Gupta and V. Govindarajan explain, “The absolute performance of a business entity depends not just on the effectiveness of its internal organization in implementing the chosen strategy, but also on industry characteristics and the choice of strategy itself.”

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Why Is Implementation Important?

Executives formulate the strategy that business units will execute. However, implementation requires the participation of the entire organization, so implementation is as important — if not more so — than the strategy itself. For example, you can buy seeds and plant them in your garden with the goal of serving a home-grown salad every night at dinner, but that doesn’t ensure that you’ll reach your goal. If you plant at the wrong time of year, if the seeds are not viable in your climate, or if the soil is depleted, you’ll still be buying vegetables from the store for a long time to.

Because strategic implementation is the most important, it’s also the most difficult to achieve. A 1989 Booz Allen study found that 73 percent of managers thought that strategic implementation is more difficult than formulation, 72 percent think that it takes more time, and 82 percent say it’s the part of the process over which they have the least control. But there’s been progress. In a 2015 survey of reports titled Strategy implementation: What is the failure rate? , authors Carlos J.F. Cândido and Sérgio P. Santos conclude that the implementation failure rate has fallen from the between 70-90 percent in the mid 1980s to about 44 percent in the early 2010s.

There are many reasons that strategies can fail. A bad plan (e.g. one that has unrealistic goals), or poor execution (e.g. not adapting to changing conditions) can cause failure, but since implementation is the key aspect, there are more possible pitfalls, including the following:

• Stakeholders Don’t Buy-In: Those who are responsible for executing a strategy won’t want to do it if they don’t believe in it. Ray McKenzie says, “Not having completed buy-in from the team is first and foremost. If people don’t buy-in, it won’t get completed.”
• Resources Aren’t Aligned with Strategy: For example, if you want to sell red balloons, but fill your warehouse with blue ones, you won’t meet your goals.
• Incentives Aren’t Aligned with the Strategy: This happens when you reward people for completing tasks that don’t contribute toward the key performance indicators (KPIs) .
• You Don’t Plan to Adjust: Lloyd Baird says, “There’s an old military saying: Your battle plan is great until you contact the enemy, then everything changes. Things are changing so fast in organizations that if you don’t have a method to adapt, evaluate, and change, you’re going to fail. The people that are really good are the ones who are adapting along the way.”
• Continuing To Do Things that Used To Work: Rather than relying on old mechanisms for success, stay current with trends and tools.
• Internal Politics: Turf battles or personal disputes can prevent an organization from properly implementing a strategy.
• Accountability Void: When implementing a strategy, everybody involved must be made aware of their responsibilities, and the consequences of not meeting them.
• No Milestones: As Ray McKenzie explains, “A strategy only works for a period of time — you have to have an outline of those dates.”
• Lack of Empowerment: This happens when people and teams aren’t given the authority, resources, and tools to execute the strategy.
• Communication Breakdown: If the organization is not sharing the strategy, or is sharing it in the wrong ways, the team won’t understand it.

Challenges and Criticisms of Strategic Implementation

Like any business process, strategic implementation has its share of challenges and criticisms. However, if an organization is aware of the limitations of strategic implementation and the obstacles that may arise, they can overcome potential challenges.

Key Leadership Theories for Implementation Strategy

Leadership theories guide how executives think about the world and their organization’s place in it. A couple important, related theories are discussed below.

Tipping Point Theory

• What It Is: The nce a critical mass of people gets behind something, it spreads quickly. Malcolm Gladwell’s 2000 book, The Tipping Point, provides many examples of this theory in action, from the changes in the Bill Bratton-led NYPD in the 1990s that resulted in a dramatic drop in crime, to the way Hush Puppies shoes became popular again once key people in the fashion world started wearing them. The makeup of a critical mass will vary by organization: It could be a majority, or it could be a small group of influential people.
• How It Can Help with Strategic Implementation: While implementing a strategy, executives can identify what constitutes a critical mass in each business unit, and work to get those people invested in the strategy. Once those team members are on board, they’ll bring the rest of the team along.

Blue Ocean Theory

• What It Is: It sprang out of a marketing theory with the same name, which posits that companies should create opportunities in market areas where there isn’t much competition to provide greater growth opportunities. For example, Southwest Airlines became a major player by combining customer-focused service, low prices (partly achieved by flying from secondary airports and partly by using only a single aircraft), and flying to underserved areas. As a leadership theory, Blue Ocean tasks leaders with undertaking the activities that increase team performance, listening to feedback from all parts of their organization, and developing leaders at all levels.
• How It Can Help with Strategic Implementation: Having leaders at many levels focus on activities that increase team performance and listen to every level, the strategies they develop will be easier to implement. This method helps the leaders generate some built-in buy-in. By walking the leadership walk, others are more likely to follow along.

What Do You Mean by Strategic Evaluation?

Strategic evaluation is a type of business performance measurement (BPM) system. In a 2007 paper Towards A Definition of a Business Performance Measurement System , Monica Franco-Santos et al. describes it as, “...a set of metrics used to quantify both the efficiency and effectiveness of actions; or as the reporting process that gives feedback to employees on the outcome of actions.” Strategic evaluation (often written as strategic evaluation and control, when it’s used as part of a strategic management model) is a cyclical process that helps managers and executives determine whether programs, projects, and activities are helping an organization meet their strategy’s goals and objectives. In short, it can help an organization stay on and get back on track.

Strategic evaluation is performed during the execution phase, but you create the process during implementation. There’s always a need to get and analyze feedback to find out what is and isn’t working, identify ways to fix what’s not working, and record the lessons learned for future strategies. There are four high-level steps in the strategic evaluation process:

• Set benchmarks
• Compare results against benchmarks
• Analyze the differences
• Take corrective actions

There are a few different facets of strategic evaluation. Each facet is important and shouldn't be ignored, as using all four ensure that you’ll discover any possible root causes of a problem.

• Premise: Were the strategic goals realistic and achievable?
• Implementation: Was the process of implementing organizational changes based on the strategy performed properly?
• Strategic Surveillance: Are processes and tasks being performed as expected, and if so, are they getting the desired results?
• Special Alerts: While strategic evaluation should take the long view, and not focus too much on short-term fluctuations, it needs to evaluate how changing market conditions and competitors’ actions, as well as unexpected events, affect the strategy. Taking this view will highlight those surprises and changes — then you can implement contingency plans and bring in crisis management teams if required to change the strategy’s execution.

Strategic evaluations are a great way to learn. Ray McKenzie says, “Have a follow-up with the team to see what worked, or if you should do things differently next time around."

How Strategic Implementation Works in Different Organizations

With the rise of mass production in the 19th century, companies began to centralize key functions like sales and finance, which led to economies of scale. Later, as some firms became diversified and began to increase their market, they created business units that focused on product lines or geographical regions. The firms may have lost some of the previously gained economies of scale, but they were able to better react to market conditions.

Centralized organizations could use strategic implementation to make shared services more efficient. Diversified organizations could coordinate processes and goals between various regional offices or product-focused groups.

Later, companies started using the matrix organization to try to take advantage of both the economies of scale created by centralization, and the adaptability of the geographical or product-focused organizations. Matrix organizations are difficult to coordinate. Implementing a strategy can help everyone focus on the same goals.

In the 1990s, the business process reengineering (a version of this is know as Total Quality Management, or TQM ) drove the creation of organizations that were organized around processes. Again, implementing a strategy can help everyone focus on the same goals.

Going forward, virtual, networked, and “Velcro” organizations (a concept where the organization can be pulled apart and put back together in response to changes in the business environment, or as Lloyd Baird says, “a network of relationships”) will have the same issues that strong strategic implementation can help.

What Is Involved in the Implementation Process

After formulating and finalizing a strategy, it’s time to share it with the organization. Next, you may need to make changes to the organization in preparation for the execution phase. The steps to take are as follows:

Communicate: Everyone in the organization, and some outside, must learn about the strategy, how it affects them, and what changes they’ll need to make to support it. As you cascade the strategy throughout the organization, different groups will need to be made aware of the parts that are important to them. Sales and marketing teams will want to hear more about the sales goals, while IT will be more concerned about changes to the network and new required software. A vendor will need to know what changes they’ll need make to the materials they provide.

Engage Stakeholders: After communicating the goals, managers and staff (as well as any contractors or vendor affected) need to understand the importance of the strategic goals, their role in strategy execution, their responsibilities, and the impact of meeting or not meeting the goals or fulfilling their responsibilities. Using stakeholders throughout the organization to be champions of the coming changes will make the job easier.

Align Initiatives with Strategy: You’ll likely need to update processes, swap out tools, and make other changes to ensure company activities are contributing to the KPIs laid out in the strategy.

Allocate Resources: What needs to be bought or moved to prepare for execution? What funding needs to be allocated to strategic, operational, and capital expense budgets?

Make Structural Adjustments: Do you need to hire new people? Will there be a round of layoffs? Will you need to change any reporting structures? Are new vendors or contractors required? This is the hardest part of the implementation to perform.

Create a Strategic Evaluation: Implement repeatable processes that will check progress toward the goals, and provide data to executives and managers to determine what changes need to be made to the strategy or it’s execution to keep the organization on track to meeting the goals.

The Three Cs of Strategic Implementation

In a 2012 Forbes article , Scott Edinger composed a concise checklist of considerations. When preparing to implement, keep these in mind:

• Clarify: Avoid high-level statements that only resonate with the C-suite. Write your strategy in a way that connects with front-line employees and managers.
• Communicate: Spread the message in as many ways as you can. Connect the strategy to each group's’ core purpose.
• Cascade: Translate the strategy into actions through the organization. Managers at every level will be the ones who handle this.

5 Changes That Support Successful Implementation

Another lens to look through is, “What changes need to be made to implement the strategy?” You can divide the answer into five groups:

• People: Train or hire the right (and the right number of) individuals to implement plans. Ray Mckenzie advises, “Build a team of people who are key and can help you move your strategy forward.”
• Resources: Get funding and sufficient time to implement required changes.
• Organization: Restructure the company to support the strategic goals.
• Systems: Acquire the tools needed to perform the required processes.
• Culture: Work to create an environment that prioritizes the actions needed to reach the stated goals.

McKinsey 7S Framework

The McKinsey 7S framework is an organizational tool developed at the McKinsey & Company consulting firm in the 1980s, by Robert H. Waterman and Tom Peters. The framework can be used in many ways, including to determine how well an organization is prepared to change in order to implement a strategy.

Here are the 7Ss:

• Strategy: What needs to to be implemented
• Structure: The chain of command
• Systems: The tools used to perform tasks and complete processes
• Skills: What employees can do
• Style: How the leaders lead
• Staff: The employees
• Shared Values: The core values, expressed through the corporate culture

These can be divided into the hard Ss (Strategy, Structure, Systems), which are tangible, and the soft Ss (Skills, Style, Staff, Shared Values), which are intangible. In order to ensure smooth implementation, align each of these categories.

Examples of Successful and Unsuccessful Implementation Strategies

As previously mentioned, because strategy formulation, implementation, and execution are intertwined, it may difficult to know which phase is the cause of strategic failure. Here are some quick examples of success and failure where implementation is key.

Wal-Mart: The corporation became the retail giant they are by having low prices. They made lower margins by having high volume. In order to do that, they implemented a supply chain strategy that reduced operating costs. As they grew, their strategy was to use their size as a bargaining chip with suppliers to get even lower prices.  

J.C. Penney: Penney’s was a major retailer in the U.S. for many years, but when the landscape changed, they kept doing the same things. When the company finally brought in new leadership in 2011, they implemented a strategy that eliminated coupons that customers used and lowered their regular prices. They also changed their retail mix. When sales began to fall, they maintained their implemented strategy without adjusting. If they had taken advantage of the data from strategic evaluations and had responded appropriately, they might have been able to salvage the parts of their strategy that were working.

Apple: In the late 1990s, Apple was close to going out of business. They had many products that didn’t sell. When Steve Jobs returned, he implemented a strategy that reduced the number of products, and worked to develop new ones. This approach eventually led to the invention of the iPod. The iPod was not the first MP3 player, but it was the first to catch on because of its ease of use and storage capacity. This, in essence, was an application of the Blue Ocean theory: Apple found a market segment that wasn’t very competitive, and created a product that was better than what was available. For a long time, Apple was the dominant player in that market segment.

Google: While Google is successful in most ventures (search, email, maps), they have had some notable stumbles. One is Google Glass, the company’s wearable computer. While the idea was good, the device was very expensive, was not easy to use, there were concerns about privacy, and was an unattractive pair of glasses. Mostly, there was no real compelling reason to use it. Google Glass was a failed application of the Blue Ocean theory, and also another failure to adapt to data from strategic evaluations.

Strategic Implementation without Disruption

Strategic implementation can involve the restructuring of reporting relationships: adding, deleting, or updating processes, or even layoffs. This process can be painful for employees, and can cause problems when it’s time to execute strategy.

Restructuring can be expensive, and the new structure can create issues as troublesome as those you are trying to solve. Employes have to adapt to the new structure and may be dissatisfied. As a result, a lot of tacit institutional knowledge can be lost as people get shuffled around or worse, leave the company. Restructuring may also result in maintaining legacy systems until they can be phased out, which causes unnecessary expense. Additionally, some people won't be able to fully focus on the new strategy while they keep legacy systems running.

It's far less disruptive to choose an organizational design that’s flexible and can be adapted without major conflicts, and then formulate strategies that can be easily implemented.

Robert S. Kaplan and David P. Norton recommend the balanced scorecard framework, which they co-created in the 1990s. They believe that this framework will minimize the need to go through disruptive restructuring when new strategies change due to the following reasons:

• It focuses on the strategic agenda of the organization.
• It recommends monitoring a small number of data points.
• It looks at both financial and non-financial data.

The implementation of this framework is beyond the scope of this article, but you can read an explanation of its benefits via the Harvard Business Review .

Sometimes disruptive restructuring is necessary. If it can’t be avoided, here are some steps to make it more manageable:

• Break the strategy into smaller chunks, so the disruption is spread over a longer time frame.
• Communicate directly to affected employees. Explain why the changes are needed, and retrain them to adapt to the new structure.
• Use a version of the strategic evaluation process that focuses on the affected employees, have them report their on satisfaction levels, and adjust the strategy based on that feedback to lessen the impacts.

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How to Write a Business Plan (Plus Examples & Templates)

Have you ever wondered how to write a business plan step by step? Mike Andes, told us: 

This guide will help you write a business plan to impress investors.

Throughout this process, we’ll get information from Mike Andes, who started Augusta Lawn Care Services when he was 12 and turned it into a franchise with over 90 locations. He has gone on to help others learn how to write business plans and start businesses.  He knows a thing or two about writing  business plans!

We’ll start by discussing the definition of a business plan. Then we’ll discuss how to come up with the idea, how to do the market research, and then the important elements in the business plan format. Keep reading to start your journey!

What Is a Business Plan?

A business plan is simply a road map of what you are trying to achieve with your business and how you will go about achieving it. It should cover all elements of your business including: 

• Finding customers
• Plans for developing a team
•  Competition
• Legal structures
• Key milestones you are pursuing

If you aren’t quite ready to create a business plan, consider starting by reading our business startup guide .

Get a Business Idea

Before you can write a business plan, you have to have a business idea. You may see a problem that needs to be solved and have an idea how to solve it, or you might start by evaluating your interests and skills. 

Mike told us, “The three things I suggest asking yourself when thinking about starting a business are:

• What am I good at?
• What would I enjoy doing?
• What can I get paid for?”

If all three of these questions don’t lead to at least one common answer, it will probably be a much harder road to success. Either there is not much market for it, you won’t be good at it, or you won’t enjoy doing it. 

As Mike told us, “There’s enough stress starting and running a business that if you don’t like it or aren’t good at it, it’s hard to succeed.”

If you’d like to hear more about Mike’s approach to starting a business, check out our YouTube video

Conduct Market Analysis

Market analysis is focused on establishing if there is a target market for your products and services, how large the target market is, and identifying the demographics of people or businesses that would be interested in the product or service. The goal here is to establish how much money your business concept can make.

Product and Service Demand

A search engine is your best friend when trying to figure out if there is demand for your products and services. Personally, I love using presearch.org because it lets you directly search on a ton of different platforms including Google, Youtube, Twitter, and more. Check out the screenshot for the full list of search options.

With quick web searches, you can find out how many competitors you have, look through their reviews, and see if there are common complaints about the competitors. Bad reviews are a great place to find opportunities to offer better products or services. 

If there are no similar products or services, you may have stumbled upon something new, or there may just be no demand for it. To find out, go talk to your most honest friend about the idea and see what they think. If they tell you it’s dumb or stare at you vacantly, there’s probably no market for it.

You can also conduct a survey through social media to get public opinion on your idea. Using Facebook Business Manager , you could get a feel for who would be interested in your product or service.

 I ran a quick test of how many people between 18-65  you could reach in the U.S. during a week. It returned an estimated 700-2,000 for the total number of leads, which is enough to do a fairly accurate statistical analysis.

Identify Demographics of Target Market

Depending on what type of business you want to run, your target market will be different. The narrower the demographic, the fewer potential customers you’ll have. If you did a survey, you’ll be able to use that data to help define your target audience. Some considerations you’ll want to consider are:

• Other Interests
• Marital Status
• Do they have kids?

Once you have this information, it can help you narrow down your options for location and help define your marketing further. One resource that Mike recommended using is the Census Bureau’s Quick Facts Map . He told us,  

“It helps you quickly evaluate what the best areas are for your business to be located.”

How to Write a Business Plan

Now that you’ve developed your idea a little and established there is a market for it, you can begin writing a business plan. Getting started is easier with the business plan template we created for you to download. I strongly recommend using it as it is updated to make it easier to create an action plan. 

Each of the following should be a section of your business plan:

• Business Plan Cover Page
• Table of Contents
• Executive Summary
• Company Description
• Description of Products and Services

SWOT Analysis

• Competitor Data
• Competitive Analysis
• Marketing Expenses Strategy 

Pricing Strategy

• Distribution Channel Assessment
• Operational Plan
• Management and Organizational Strategy
• Financial Statements and/or Financial Projections

We’ll look into each of these. Don’t forget to download our free business plan template (mentioned just above) so you can follow along as we go. 

How to Write a Business Plan Step 1. Create a Cover Page

The first thing investors will see is the cover page for your business plan. Make sure it looks professional. A great cover page shows that you think about first impressions.

A good business plan should have the following elements on a cover page:

• Professionally designed logo
• Company name
• Mission or Vision Statement
• Contact Info

Basically, think of a cover page for your business plan like a giant business card. It is meant to capture people’s attention but be quickly processed.

How to Write a Business Plan Step 2. Create a Table of Contents

Most people are busy enough that they don’t have a lot of time. Providing a table of contents makes it easy for them to find the pages of your plan that are meaningful to them.

A table of contents will be immediately after the cover page, but you can include it after the executive summary. Including the table of contents immediately after the executive summary will help investors know what section of your business plan they want to review more thoroughly.

Check out Canva’s article about creating a  table of contents . It has a ton of great information about creating easy access to each section of your business plan. Just remember that you’ll want to use different strategies for digital and hard copy business plans.

How to Write a Business Plan Step 3. Write an Executive Summary

An executive summary is where your business plan should catch the readers interest.  It doesn’t need to be long, but should be quick and easy to read.

Mike told us,

How long should an executive summary bein an informal business plan?

For casual use, an executive summary should be similar to an elevator pitch, no more than 150-160 words, just enough to get them interested and wanting more. Indeed has a great article on elevator pitches .  This can also be used for the content of emails to get readers’ attention.

It consists of three basic parts:

• An introduction to you and your business.
• What your business is about.
• A call to action

Example of an informal executive summary 

One of the best elevator pitches I’ve used is:

So far that pitch has achieved a 100% success rate in getting partnerships for the business.

What should I include in an executive summary for investors?

Investors are going to need a more detailed executive summary if you want to secure financing or sell equity. The executive summary should be a brief overview of your entire business plan and include:

• Introduction of yourself and company.
• An origin story (Recognition of a problem and how you came to solution)
• An introduction to your products or services.
• Your unique value proposition. Make sure to include intellectual property.
• Where you are in the business life cycle
• Request and why you need it.

Successful business plan examples

The owner of Urbanity told us he spent 2 months writing a 75-page business plan and received a $250,000 loan from the bank when he was 23. Make your business plan as detailed as possible when looking for financing. We’ve provided a template to help you prepare the portions of a business plan that banks expect.

Here’s the interview with the owner of Urbanity:

When to write an executive summary?

Even though the summary is near the beginning of a business plan, you should write it after you complete the rest of a business plan. You can’t talk about revenue, profits, and expected expenditures if you haven’t done the market research and created a financial plan.

What mistakes do people make when writing an executive summary?

Business owners commonly go into too much detail about the following items in an executive summary:

• Marketing and sales processes
• Financial statements
• Organizational structure
• Market analysis

These are things that people will want to know later, but they don’t hook the reader. They won’t spark interest in your small business, but they’ll close the deal.

How to Write a Business Plan Step 4. Company Description

Every business plan should include a company description. A great business plan will include the following elements while describing the company:

• Mission statement
• Philosophy and vision
• Company goals

Target market

• Legal structure

Let’s take a look at what each section includes in a good business plan.

Mission Statement

A mission statement is a brief explanation of why you started the company and what the company’s main focus is. It should be no more than one or two sentences. Check out HubSpot’s article 27 Inspiring Mission Statement for a great read on informative and inspiring mission and vision statements. 

Company Philosophy and Vision

The company philosophy is what drives your company. You’ll normally hear them called core values.  These are the building blocks that make your company different. You want to communicate your values to customers, business owners, and investors as often as possible to build a company culture, but make sure to back them up.

What makes your company different?

Each company is different. Your new business should rise above the standard company lines of honesty, integrity, fun, innovation, and community when communicating your business values. The standard answers are corporate jargon and lack authenticity. 

Examples of core values

One of my clients decided to add a core values page to their website. As a tech company they emphasized the values:

•  Prioritize communication.
•  Never stop learning.
•  Be transparent.
•  Start small and grow incrementally.

These values communicate how the owner and the rest of the company operate. They also show a value proposition and competitive advantage because they specifically focus on delivering business value from the start. These values also genuinely show what the company is about and customers recognize the sincerity. Indeed has a great blog about how to identify your core values .

What is a vision statement?

A vision statement communicate the long lasting change a business pursues. The vision helps investors and customers understand what your company is trying to accomplish. The vision statement goes beyond a mission statement to provide something meaningful to the community, customer’s lives, or even the world.

Example vision statements

The Alzheimer’s Association is a great example of a vision statement:

A world without Alzheimer’s Disease and other dementia.

It clearly tells how they want to change the world. A world without Alzheimers might be unachievable, but that means they always have room for improvement.

Business Goals

You have to measure success against goals for a business plan to be meaningful. A business plan helps guide a company similar to how your GPS provides a road map to your favorite travel destination. A goal to make as much money as possible is not inspirational and sounds greedy.

Sure, business owners want to increase their profits and improve customer service, but they need to present an overview of what they consider success. The goals should help everyone prioritize their work.

How far in advance should a business plan?

Business planning should be done at least one year in advance, but many banks and investors prefer three to five year business plans. Longer plans show investors that the management team  understands the market and knows the business is operating in a constantly shifting market. In addition, a plan helps businesses to adjust to changes because they have already considered how to handle them.

Example of great business goals

My all time-favorite long-term company goals are included in Tesla’s Master Plan, Part Deux . These goals were written in 2016 and drive the company’s decisions through 2026. They are the reason that investors are so forgiving when Elon Musk continually fails to meet his quarterly and annual goals.

If the progress aligns with the business plan investors are likely to continue to believe in the company. Just make sure the goals are reasonable or you’ll be discredited (unless you’re Elon Musk).

You did target market research before creating a business plan. Now it’s time to add it to the plan so others understand what your ideal customer looks like. As a new business owner, you may not be considered an expert in your field yet, so document everything. Make sure the references you use are from respectable sources. 

Use information from the specific lender when you are applying for lending. Most lenders provide industry research reports and using their data can strengthen the position of your business plan.

A small business plan should include a section on the external environment. Understanding the industry is crucial because we don’t plan a business in a vacuum. Make sure to research the industry trends, competitors, and forecasts. I personally prefer IBIS World for my business research. Make sure to answer questions like:

• What is the industry outlook long-term and short-term?
• How will your business take advantage of projected industry changes and trends?
• What might happen to your competitors and how will your business successfully compete?

Industry resources

Some helpful resources to help you establish more about your industry are:

• Trade Associations
• Federal Reserve
• Bureau of Labor Statistics

Legal Structure

There are five basic types of legal structures that most people will utilize:

• Sole proprietorships
• Limited Liability Companies (LLC)

Partnerships

Corporations.

• Franchises.

Each business structure has their pros and cons. An LLC is the most common legal structure due to its protection of personal assets and ease of setting up. Make sure to specify how ownership is divided and what roles each owner plays when you have more than one business owner.

You’ll have to decide which structure is best for you, but we’ve gathered information on each to make it easier.

Sole Proprietorship

A sole proprietorship is the easiest legal structure to set up but doesn’t protect the owner’s personal assets from legal issues. That means if something goes wrong, you could lose both your company and your home.

To start a sole proprietorship, fill out a special tax form called a  Schedule C . Sole proprietors can also join the American Independent Business Alliance .

Limited Liability Company (LLC)

An LLC is the most common business structure used in the United States because an LLC protects the owner’s personal assets. It’s similar to partnerships and corporations, but can be a single-member LLC in most states. An LLC requires a document called an operating agreement.

Each state has different requirements. Here’s a link to find your state’s requirements . Delaware and Nevada are common states to file an LLC because they are really business-friendly. Here’s a blog on the top 10 states to get an LLC.

Partnerships are typically for legal firms. If you choose to use a partnership choose a Limited Liability Partnership. Alternatively, you can just use an LLC.

Corporations are typically for massive organizations. Corporations have taxes on both corporate and income tax so unless you plan on selling stock, you are better off considering an LLC with S-Corp status . Investopedia has good information corporations here .

There are several opportunities to purchase successful franchises. TopFranchise.com has a list of companies in a variety of industries that offer franchise opportunities. This makes it where an entrepreneur can benefit from the reputation of an established business that has already worked out many of the kinks of starting from scratch.

How to Write a Business Plan Step 5. Products and Services

This section of the business plan should focus on what you sell, how you source it, and how you sell it. You should include:

• Unique features that differentiate your business products from competitors
• Intellectual property
• Your supply chain
• Cost and pricing structure 

Questions to answer about your products and services

Mike gave us a list  of the most important questions to answer about your product and services:

• How will you be selling the product? (in person, ecommerce, wholesale, direct to consumer)?
• How do you let them know they need a product?
• How do you communicate the message?
• How will you do transactions?
• How much will you be selling it for?
• How many do you think you’ll sell and why?

Make sure to use the worksheet on our business plan template .

How to Write a Business Plan Step 6. Sales and Marketing Plan

The marketing and sales plan is focused on the strategy to bring awareness to your company and guides how you will get the product to the consumer.  It should contain the following sections:

SWOT Analysis stands for strengths, weaknesses, opportunities, and threats. Not only do you want to identify them, but you also want to document how the business plans to deal with them.

Business owners need to do a thorough job documenting how their service or product stacks up against the competition.

If proper research isn’t done, investors will be able to tell that the owner hasn’t researched the competition and is less likely to believe that the team can protect its service from threats by the more well-established competition. This is one of the most common parts of a presentation that trips up business owners presenting on Shark Tank .

SWOT Examples

Examples of strengths and weaknesses could be things like the lack of cash flow, intellectual property ownership, high costs of suppliers, and customers’ expectations on shipping times.

Opportunities could be ways to capitalize on your strengths or improve your weaknesses, but may also be gaps in the industry. This includes:

• Adding offerings that fit with your current small business
• Increase sales to current customers
• Reducing costs through bulk ordering
• Finding ways to reduce inventory
•  And other areas you can improve

Threats will normally come from outside of the company but could also be things like losing a key member of the team. Threats normally come from competition, regulations, taxes, and unforeseen events.

The management team should use the SWOT analysis to guide other areas of business planning, but it absolutely has to be done before a business owner starts marketing. 

Include Competitor Data in Your Business Plan

When you plan a business, taking into consideration the strengths and weaknesses of the competition is key to navigating the field. Providing an overview of your competition and where they are headed shows that you are invested in understanding the industry.

For smaller businesses, you’ll want to search both the company and the owners names to see what they are working on. For publicly held corporations, you can find their quarterly and annual reports on the SEC website .

What another business plans to do can impact your business. Make sure to include things that might make it attractive for bigger companies to outsource to a small business.

Marketing Strategy

The marketing and sales part of business plans should be focused on how you are going to make potential customers aware of your business and then sell to them.

If you haven’t already included it, Mike recommends:

“They’ll want to know about Demographics, ages, and wealth of your target market.”

Make sure to include the Total addressable market .  The term refers to the value if you captured 100% of the market.

Advertising Strategy

You’ll explain what formats of advertising you’ll be using. Some possibilities are:

• Online: Facebook and Google are the big names to work with here.
• Print : Print can be used to reach broad groups or targeted markets. Check out this for tips .
• Radio : iHeartMedia is one of the best ways to advertise on the radio
• Cable television : High priced, hard to measure ROI, but here’s an explanation of the process
• Billboards: Attracting customers with billboards can be beneficial in high traffic areas.

You’ll want to define how you’ll be using each including frequency, duration, and cost. If you have the materials already created, including pictures or links to the marketing to show creative assets.

Mike told us “Most businesses are marketing digitally now due to Covid, but that’s not always the right answer.”

Make sure the marketing strategy will help team members or external marketing agencies stay within the brand guidelines .

This section of a business plan should be focused on pricing. There are a ton of pricing strategies that may work for different business plans. Which one will work for you depends on what kind of a business you run.

Some common pricing strategies are:

• Value-based pricing – Commonly used with home buying and selling or other products that are status symbols.
• Skimming pricing – Commonly seen in video game consoles, price starts off high to recoup expenses quickly, then reduces over time.
• Competition-based pricing – Pricing based on competitors’ pricing is commonly seen at gas stations.
• Freemium services –  Commonly used for software, where there is a free plan, then purchase options for more functionality.

HubSpot has a great calculator and blog on pricing strategies.

Beyond explaining what strategy your business plans to use, you should include references for how you came to this pricing strategy and how it will impact your cash flow.

Distribution Plan

This part of a business plan is focused on how the product or service is going to go through the supply chain. These may include multiple divisions or multiple companies. Make sure to include any parts of the workflow that are automated so investors can see where cost savings are expected and when.

Supply Chain Examples

For instance, lawn care companies  would need to cover aspects such as:

• Suppliers for lawn care equipment and tools
• Any chemicals or treatments needed
• Repair parts for sprinkler systems
• Vehicles to transport equipment and employees
• Insurance to protect the company vehicles and people.

Examples of Supply Chains

These are fairly flat supply chains compared to something like a clothing designer where the clothes would go through multiple vendors. A clothing company might have the following supply chain:

• Raw materials
• Shipping of raw materials
• Converting of raw materials to thread
• Shipping thread to produce garments
• Garment producer
• Shipping to company
• Company storage
• Shipping to retail stores

There have been advances such as print on demand that eliminate many of these steps. If you are designing completely custom clothing, all of this would need to be planned to keep from having business disruptions.

The main thing to include in the business plan is the list of suppliers, the path the supply chain follows, the time from order to the customer’s home, and the costs associated with each step of the process.

According to BizPlanReview , a business plan without this information is likely to get rejected because they have failed to research the key elements necessary to make sales to the customer.

How to Write a Business Plan Step 7. Company Organization and Operational Plan

This part of the business plan is focused on how the business model will function while serving customers.  The business plan should provide an overview of  how the team will manage the following aspects:

Quality Control

• Legal environment

Let’s look at each for some insight.

Production has already been discussed in previous sections so I won’t go into it much. When writing a business plan for investors, try to avoid repetition as it creates a more simple business plan.

If the organizational plan will be used by the team as an overview of how to perform the best services for the customer, then redundancy makes more sense as it communicates what is important to the business.

Quality control policies help to keep the team focused on how to verify that the company adheres to the business plan and meets or exceeds customer expectations.

Quality control can be anything from a standard that says “all labels on shirts can be no more than 1/16″ off center” to a defined checklist of steps that should be performed and filled out for every customer.

There are a variety of organizations that help define quality control including:

• International Organization for Standardization – Quality standards for energy, technology, food, production environments, and cybersecurity
• AICPA – Standard defined for accounting.
• The Joint Commission – Healthcare
• ASHRAE – HVAC best practices

You can find lists of the organizations that contribute most to the government regulation of industries on Open Secrets . Research what the leaders in your field are doing. Follow their example and implement it in your quality control plan.

For location, you should use information from the market research to establish where the location will be. Make sure to include the following in the location documentation.

• The size of your location
• The type of building (retail, industrial, commercial, etc.)
• Zoning restrictions – Urban Wire has a good map on how zoning works in each state
• Accessibility – Does it meet ADA requirements?
• Costs including rent, maintenance, utilities, insurance and any buildout or remodeling costs
• Utilities – b.e.f. has a good energy calculator .

Legal Environment

The legal requirement section is focused on defining how to meet the legal requirements for your industry. A good business plan should include all of the following:

• Any licenses and/or permits that are needed and whether you’ve obtained them
• Any trademarks, copyrights, or patents that you have or are in the process of applying for
• The insurance coverage your business requires and how much it costs
• Any environmental, health, or workplace regulations affecting your business
• Any special regulations affecting your industry
• Bonding requirements, if applicable

Your local SBA office can help you establish requirements in your area. I strongly recommend using them. They are a great resource.

Your business plan should include a plan for company organization and hiring. While you may be the only person with the company right now, down the road you’ll need more people. Make sure to consider and document the answers to the following questions:

• What is the current leadership structure and what will it look like in the future?
• What types of employees will you have? Are there any licensing or educational requirements?
• How many employees will you need?
• Will you ever hire freelancers or independent contractors?
• What is each position’s job description?
• What is the pay structure (hourly, salaried, base plus commission, etc.)?
• How do you plan to find qualified employees and contractors?

One of the most crucial parts of a business plan is the organizational chart. This simply shows the positions the company will need, who is in charge of them and the relationship of each of them. It will look similar to this:

Our small business plan template has a much more in-depth organizational chart you can edit to include when you include the organizational chart in your business plan.

How to Write a Business Plan Step 8. Financial Statements 

No business plan is complete without financial statements or financial projections. The business plan format will be different based on whether you are writing a business plan to expand a business or a startup business plan. Let’s dig deeper into each.

Provide All Financial Income from an Existing Business

An existing business should use their past financial documents including the income statement, balance sheet, and cash flow statement to find trends to estimate the next 3-5 years.

You can create easy trendlines in excel to predict future revenue, profit and loss, cash flow, and other changes in year-over-year performance. This will show your expected performance assuming business continues as normal.

If you are seeking an investment, then the business is probably not going to continue as normal. Depending on the financial plan and the purpose of getting financing, adjustments may be needed to the following:

• Higher Revenue if expanding business
• Lower Cost of Goods Sold if purchasing inventory with bulk discounts
• Adding interest if utilizing financing (not equity deal)
• Changes in expenses
• Addition of financing information to the cash flow statement
• Changes in Earnings per Share on the balance sheet

Financial modeling is a challenging subject, but there are plenty of low-cost courses on the subject. If you need help planning your business financial documentation take some time to watch some of them.

Make it a point to document how you calculated all the changes to the income statement, balance sheet, and cash flow statement in your business plan so that key team members or investors can verify your research.

Financial Projections For A Startup Business Plan

Unlike an existing business, a startup doesn’t have previous success to model its future performance. In this scenario, you need to focus on how to make a business plan realistic through the use of industry research and averages.

Mike gave the following advice in his interview:

Financial Forecasting Mistakes

One of the things a lot of inexperienced people use is the argument, “If I get one percent of the market, it is worth $100 million.” If you use this, investors are likely to file the document under bad business plan examples.

Let’s use custom t-shirts as an example.

Credence Research estimated in 2018 there were 11,334,800,000 custom t-shirts sold for a total of $206.12 Billion, with a 6% compound annual growth rate.

With that data,  you can calculate that the industry will grow to $270 Billion in 2023 and that the average shirt sold creates $18.18 in revenue.

Combine that with an IBIS World estimate of 11,094 custom screen printers and that means even if you become an average seller, you’ll get .009% of the market.

Here’s a table for easier viewing of that information.

The point here is to make sure your business proposal examples make sense.

You’ll need to know industry averages such as cost of customer acquisition, revenue per customer, the average cost of goods sold, and admin costs to be able to create accurate estimates.

Our simple business plan templates walk you through most of these processes. If you follow them you’ll have a good idea of how to write a business proposal.

How to Write a Business Plan Step 9. Business Plan Example of Funding Requests

What is a business plan without a plan on how to obtain funding?

The Small Business Administration has an example for a pizza restaurant that theoretically needed nearly $20k to make it through their first month.

In our video, How to Start a $500K/Year T-Shirt Business (Pt. 1 ), Sanford Booth told us he needed about $200,000 to start his franchise and broke even after 4 months.

Freshbooks estimates it takes on average 2-3 years for a business to be profitable, which means the fictitious pizza company from the SBA could need up to $330k to make it through that time and still pay their bills for their home and pizza shop.

Not every business needs that much to start, but realistically it’s a good idea to assume that you need a fairly large cushion.

Ways to get funding for a small business

There are a variety of ways to cover this. the most common are:

• Bootstrapping – Using your savings without external funding.
• Taking out debt – loans, credit cards
• Equity, Seed Funding – Ownership of a percentage of the company in exchange for current funds
• Crowdsourcing – Promising a good for funding to create the product

Keep reading for more tips on how to write a business plan.

How funding will be used

When asking for business financing make sure to include:

• How much to get started?
• What is the minimum viable product and how soon can you make money?
• How will the money be spent?

Mike emphasized two aspects that should be included in every plan, 

How to Write a Business Plan Resources

Here are some links to a business plan sample and business plan outline. 

• Sample plan

It’s also helpful to follow some of the leading influencers in the business plan writing community. Here’s a list:

• Wise Plans –  Shares a lot of information on starting businesses and is a business plan writing company.
• Optimus Business Plans –  Another business plan writing company.
• Venture Capital – A venture capital thread that can help give you ideas.

How to Write a Business Plan: What’s Next?

We hope this guide about how to write a simple business plan step by step has been helpful. We’ve covered:

• The definition of a business plan
• Coming up with a business idea
• Performing market research
• The critical components of a business plan
• An example business plan

In addition, we provided you with a simple business plan template to assist you in the process of writing your startup business plan. The startup business plan template also includes a business model template that will be the key to your success.

Don’t forget to check out the rest of our business hub .

Have you written a business plan before? How did it impact your ability to achieve your goals?

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Table of Contents

Importance of strategy implementation, basic features of strategy implementation, process of strategic implementation, prerequisites of strategic implementation, aspects of strategic implementation, 7 key steps in the strategic implementation process, tips for effective strategy implementation, strategy implementation challenges, considering a strategic certification for your career, what is strategic implementation aspects & key steps.

Introducing new goals in your organization is a complicated endeavor. Regardless of how well your team functions, it takes a well-crafted strategy to realign your team and resources to achieve new objectives.

This is where strategy implementation comes into play. 

As a tool used within strategic management , the implementation process focuses on the execution of your strategy by addressing who, when, where, and how targets can be met. 

Here’s how your organization can harness successful strategic implementation within the project management team .

Strategy implementation is crucial because it concerns action rather than just brainstorming ideas. It enables a team to understand that the strategies presented are viable. Strategy implementation serves as a great tool for team development as every member can participate in the process. It relies on thorough communication and the right tools.

The primary features of strategy implementation are as follows: 

Integrated Process

Strategy implementation is a holistic and integrated process. It implies that different activities that constitute strategy implementation are interdependent. For instance, an organization's promotional strategy's activities are interrelated and have to be executed in accordance with each other.

Action Oriented

A strategy should be actionable. It can be made actionable via various management processes, including planning and organizing. The management is not just responsible for formulating a plan but also for converting the plan into action.

Varied Skills

It suggests that strategy implementation concerns wide-ranging skills. Vast knowledge, abilities, positive attitude, and organizational skills are required to implement a strategy. Proficiency in these skills helps in allocating resources, crafting policies, and devising structures.

Wide Involvement

Strategy implementation demands the participation of all the components of a system. It includes the top, middle, and lower level management. The top management has to maintain transparency and clarity while communicating the strategy to be implemented. The middle management must further regulate the norms and ensure no miscommunication happens.

It covers a range of administrative and managerial activities. For instance, to implement a marketing strategy , you must prepare a marketing budget, conduct market research, develop a promotional plan, conduct test marketing, launch the product, and collect customers' feedback.

When approaching a goal or a project , the process of strategic implementation governs how you’ll put your plan into action. Its purpose is to help determine how you’ll source your resources, what policies or programs you’ll put into place, and who will help you execute the strategy. 

The implementation process should follow an environmental scan and SWOT analysis to identify any potential risks inherent to the strategy.

Without strategy formulation and implementation, it can be challenging to achieve goals.

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Before any strategy can be implemented, there are a few prerequisites your organization needs to achieve success. Sourcing these essential items in advance will help you successfully implement a strategy.

As a management team, consider the following:

• Do you have people with the right skills and experience to implement the strategy?
• Do you have the resources you need (such as time and money) to execute the implementation?
• Is your management structure designed for open communication and frequent meetings?
• Are you equipped with the technology needed to achieve your objectives?

Before you proceed to your implementation process, review your strategy, and ensure you’re providing your team with what they need to succeed.

Strategy formulation and implementation work hand in hand, and the following aspects help connect the dots to ensure the execution runs smoothly.

• Establish the right work environment and corporate culture that supports and embraces strategy implementation. By motivating employees and rewarding success, you’ll improve the effectiveness of your strategy.
• Employ a team of highly skilled and experienced professionals to tackle individual supporting projects.
• Improve internal communication to ensure all team members have the support and knowledge they need.
• Develop procedures or policies which help teams better achieve their goals.
• Create a healthy budget and allocate the resources needed to implement the strategy.

Successful strategic implementation involves participation from the entire organization. While the management team may be tasked with overseeing the goal to completion, it’s your team that will be completing the work.

Ensure the right structure and systems are in place to support the workflow through your teams. Employees should be aware of their responsibilities, who they’re accountable to, and the tools available to assist them with their tasks.

There are seven key steps for an organization to achieve success in their strategy formulation and implementation process. 

1. Set Goals

Ensure from the onset that all goals are realistic and attainable within your set timeframe and resource allocation. Determine whether the goals are companywide or department specific. Then identify any key variables or obstacles that may arise and develop contingency plans. 

2. Determine Roles

Communicate your implementation strategy with your team. This will help you establish what responsibilities each department will take on and outline your action plan for colleagues and stakeholders.

3. Assign Work

Assign tasks to your team members. Each individual should understand the overarching goal and how their specific assignment supports it. Deadlines should be clearly communicated to ensure the project stays on task.

4. Execute and Monitor

It’s time to put your strategic plan into action. All team members should have the resources they need to complete the task at hand. Regularly check in with your team to monitor progress and address any roadblocks that may arise.

5. Adjust and Revise

This is often the most important step of the process. As issues or challenges arise, shift your approach, and take corrective action to your process as needed. So long as you share updates with your team and all stakeholders, staying agile throughout strategic implementation will greatly improve your project outcome.

6. Complete the Job

Continue to check in on your team members to ensure the project is on track and that no additional resources are needed to achieve the goal. Update all stakeholders with any important details of the job or delays in your team’s progress. 

7. Review and Reflect

The final step of the process is to conduct a retrospective of the strategy implementation. Reflect on the overall process, and review what went well and what did not. Use these learnings to improve your strategy for future projects.

A team reaches its end goal prior to the deadline while learning more about the project, the company, and its capabilities only with effective strategy implementation. The following tips help in strategy implementation:

Establish Systematic Communication

Various company tools, such as messaging software or project management software, facilitate communication. Making yourself available for discussions by setting up office hours or having open email addresses ensures effective communication of ideas, complaints, and appreciation.

Equip with Right Tools for Job

An idea turns futile when you do not have the proper tools to complete a project. To keep your team moving forward and reach its goal, you must provide the right tools for every job. 

Foster Honesty

You must practice being honest, not just to your team but also to yourself. Honesty in a workplace helps everyone grow and creates a more cohesive team. It facilitates trust among team members. You must look through the challenges of your team with an honest view and give unbiased remarks on the situation. 

Ensure Clarity

The clarity in goals and strategies is a must for strategy implementation. After all, only when all the team members are clear on the expectations, duties, goals, and methods will they be able to increase productivity at work .  

Extend Support

A supportive team utilizes its collective knowledge to address and resolve the problems, and this practice speeds up the project. You must encourage team members' support with effective communication and by modeling what a support figure looks like.

Teams might often face the following challenges during the strategy implementation process:

• Inadequate Support: Often, companies lag in reinforcing a culture of support, leading to independent team members and reduced overall work efficiency.
• Inability to Track Progress: Lack of proper software for project documentation weakens strategy implementation. 
• No Safeguards: The inability to establish safeguards or address potential challenges leads to several problems. Planning for potential issues saves time and frustration. 
• Lack of Communication: Miscommunications are major roadblocks that delay strategy implementation. 
• Lack of Effective Training: Inability to train members and entrusting them with duties leads to various problems.

Simplilearn’s ITIL® 4 Foundation training will give you the expertise to implement the principles and processes in strategic implementation in IT service management. 

When you earn this free-standing qualification, you’ll be able to identify risks, challenges, and crucial elements of success in the entire IT service lifecycle; create and manage customer-oriented ITIL service strategies ; and, ultimately, prepare for and pass the ITIL SS certification exam.

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Imagine a symphony orchestra where each musician plays their own tune without listening to others. The result would be chaotic and dissonant, right? Similarly, in the business world, when decision-making happens in silos and planning processes are disconnected, it’s like having a group of individuals playing their own instruments without any coordination. The harmony is lost, and the organization becomes inefficient, misses opportunities, and struggles to keep up with the fast-paced market.

Integrated Business Planning (IBP) addresses these challenges by providing a comprehensive framework that integrates strategic, operational and financial planning, analysis, and reporting to drive better business outcomes.   A retail company experiences a sudden surge in online sales due to a viral social media campaign. Integrated planning incorporates supply chain planning, demand planning, and demand forecasts so the company can quickly assess the impact on inventory levels, supply chain logistics, production plans, and customer service capacity. By having real-time data at their fingertips, decision-makers can adjust their strategies, allocate resources accordingly, and capitalize on the unexpected spike in demand, ensuring customer satisfaction while maximizing revenue.   This blog explores the significance of IBP in today’s modern business landscape and highlights its key benefits and implementation considerations.

Integrated Business Planning (IBP) is a holistic approach that integrates strategic planning, operational planning, and financial planning within an organization. IBP brings together various functions, including sales, marketing, finance, supply chain, human resources, IT and beyond to collaborate across business units and make informed decisions that drive overall business success. The term ‘IBP’ was introduced by the management consulting firm Oliver Wight to describe an evolved version of the sales and operations planning (S&OP process) they originally developed in the early 1980s.

1. Strategic planning

Integrated Business Planning starts with strategic planning. The management team defines the organization’s long-term goals and objectives. This includes analyzing market trends, competitive forces, and customer demands to identify opportunities and threats. Strategic planning sets the direction for the entire organization and establishes the foundation for subsequent planning roadmap.

2. Operational planning

Operational planning focuses on translating strategic goals into actionable plans at the operational level. This involves breaking down the strategic objectives into specific targets and initiatives that different departments and functions need to execute.

For example, the sales department might develop a plan to enter new markets or launch new products, while the supply chain department focuses on inventory optimization and ensuring efficient logistics. The key is to align operational plans with the broader strategic objectives to ensure consistency and coherence throughout the organization.

3. Financial planning

Financial planning ensures that the organization’s strategic and operational plans are financially viable. It involves developing detailed financial projections, including revenue forecasts, expense budgets, and cash flow forecasts. By integrating financial planning with strategic and operational planning, organizations can evaluate financial profitability, identify potential gaps or risks, and make necessary adjustments to achieve financial targets.

 4. Cross-functional collaboration

A fundamental aspect of IBP is the collaboration and involvement of various functions and departments within the organization. Rather than working in isolation, departments such as sales, marketing, finance, supply chain, human resources, and IT come together to share information, align objectives, and make coordinated decisions.

5. Data integration and analytics

IBP relies on the integration of data from different sources and systems. This may involve consolidating data from enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, supply chain management systems, and other relevant sources. Advanced analytics and business intelligence tools are utilized to analyze and interpret the data, uncovering insights and trends that drive informed decision-making.

6. Continuous monitoring and performance management

The Integrated Business Planning process requires continuous monitoring of performance against plans and targets. Key performance indicators (KPIs) are established to measure progress and enable proactive management. Regular performance reviews and reporting enable organizations to identify deviations, take corrective actions, and continuously improve their planning processes.

By integrating strategic, operational, and financial planning organizations can unlock the full potential of IBP and drive business success and achieve their goals.

Enhanced decision-making

IBP facilitates data-driven decision-making by providing real-time insights into various aspects of the business. By bringing together data from various departments, organizations can develop a holistic view of their operations, enabling them to make better-informed decisions.

Improved alignment

By aligning strategic objectives with operational plans and financial goals, IBP ensures that every department and employee is working towards a common vision. This alignment fosters synergy and drives cross-functional collaboration.

Agility and responsiveness

In the rapidly changing business landscape, agility is crucial. IBP allows organizations to quickly adapt to market shifts, demand fluctuations, and emerging opportunities. By continuously monitoring and adjusting plans, businesses can remain responsive and seize competitive advantages.

Optimal resource allocation

Integrated Business Planning enables organizations to optimize resource allocation across different functions. It helps identify bottlenecks, allocate resources effectively, and prioritize initiatives that yield the highest returns, leading to improved efficiency and cost savings.

Risk management

IBP facilitates proactive risk management by considering various scenarios and identifying potential risks and opportunities. By analyzing data and conducting what-if analyses, companies can develop contingency plans and mitigate risks before they materialize.

Implementing an effective IBP process requires careful planning and execution that may require substantial effort and a change of management, but the rewards are well worth it. Here are some essential strategic steps to consider:

1. Executive sponsorship

Establish leadership buy-in; gain support from top-level executives who understand the value of Integrated Business Planning and can drive the necessary organizational changes. Leadership commitment, led by CFO, is crucial for successful implementation.

2. Continuous improvement

Continuously monitor and adjust; implement mechanisms to monitor performance against plans and targets. Regularly review key performance indicators (KPIs), conduct performance analysis, and generate timely reports and dashboards. Identify deviations, take corrective actions, and continuously improve the planning processes based on feedback and insights.

3. Integration of people and technology

To foster cross-functional collaboration, the organization must identify key stakeholders, break down silos, and encourage open communication among departments. Creating a collaborative culture that values information sharing and collective decision-making is essential.

Simultaneously, implementing a robust data integration system, encompassing ERP, CRM, and supply chain management systems, ensures seamless data flow and real-time updates. User-friendly interfaces, data governance, and training provide the necessary technological support. Combining these efforts cultivates an environment of collaboration and data-driven decision-making, boosting operational efficiency and competitiveness.

4. Technology

Implement advanced analytics and business intelligence solutions to streamline and automate the planning process and assist decision-making capabilities. These solutions provide comprehensive functionality, data integration capabilities, scenario planning and modeling, and real-time reporting.

From a tech perspective, organizations need advanced software solutions and systems that facilitate seamless data integration and collaboration to support IBP. Here are some key components that contribute to the success of integrated business planning:

1. Corporate performance management

A platform that serves as the backbone of integrated business planning by integrating data from different departments and functions. It enables a centralized repository of information and provides real-time visibility into the entire business.

2. Business intelligence (BI) tools

Business intelligence tools play a vital role in analyzing and visualizing integrated data from multiple sources. These tools provide comprehensive insights into key metrics and help identify trends, patterns, and opportunities. By leveraging BI tools, decision-makers can quickly evaluate financial performance, make data-driven business decisions and increase forecast accuracy.

3. Collaborative planning and forecasting solutions

Collaborative planning and forecasting solutions enable cross-functional teams to work together in creating and refining plans. These planning solutions facilitate real-time collaboration, allowing stakeholders to contribute their expertise and insights. With end-to-end visibility, organizations can ensure that plans are comprehensive, accurate, and aligned with business strategy.

4. Data integration and automation

To ensure seamless data integration, organizations need to invest in data integration and automation tools. These tools enable the extraction, transformation, and loading (ETL) of data from various sources. Automation streamlines data processes reduces manual effort and minimizes the risk of errors or data discrepancies.

5. Cloud-based solutions

Cloud computing offers scalability, flexibility, and accessibility, making it an ideal choice for integrated business planning. Cloud-based solutions provide a centralized platform where teams can access data, collaborate, and make real-time updates from anywhere, at any time. The cloud also offers data security, disaster recovery, and cost efficiencies compared to on-premises infrastructure.

6. Data governance and security

As organizations integrate data from multiple sources, maintaining data governance and security becomes crucial. Establishing data governance policies and ensuring compliance with data protection regulations are vital steps in maintaining data integrity and safeguarding sensitive information. Implementing robust data security measures, such as encryption and access controls, helps protect against data breaches and unauthorized access.

IBM Planning Analytics  is a highly scalable and flexible solution for Integrated Business Planning. It supports and strengthens the five pillars discussed above, empowering organizations to achieve their strategic goals and make better data-driven decisions. With its AI- infused advanced analytics and modeling capabilities, IBM Planning Analytics allows organizations to integrate strategic, operational, and financial planning seamlessly. The solution enables cross-functional collaboration by providing a centralized platform where teams from various departments can collaborate, share insights, and align their plans. IBM Planning Analytics also offers powerful data integration capabilities, allowing organizations to consolidate data from multiple sources and systems, providing a holistic view of the business. The solutions’s robust embedded AI predictive analytics uses internal and external data and machine learning to provide accurate demand forecasts. IBM Planning Analytics supports continuous monitoring and performance management by providing real-time reporting, dashboards, and key performance indicators (KPIs) that enable organizations to track progress and take proactive actions.  As the business landscape continues to evolve, embracing Integrated Business Planning is no longer an option but a necessity for organizations. To succeed in this dynamic environment, businesses need an integrated approach to planning that brings all the departments and data together, creating a symphony of collaboration and coordination.

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Developing and Implementing the Business Plan

The course introduces a pragmatic and process-based approach to developing and implementing business plans. The course offers participants the tools to transform ideas into strategic goals and to outline the operational and financial strategies needed to achieve these goals. The course expands on how to use the business plan as a communication, negotiation and persuasion tool. This is critical when collaborating across different aspects of the business plan is required.

A well written business plan should provide decision makers with enough insights to assist them in deciding the viability and feasibility of new ideas, strategies and initiatives. This course is designed with this key objective in mind.

Course Methodology

This course is highly interactive. From the onset, participants find themselves engaged in identifying business initiatives or opportunities within their company or on their own. Subsequently, they embark on developing the required business plan. The course follows a workshop approach where teams are formed, roles are defined and every team member contributes to the development of the business plan. Participants get the opportunity to work with different types of business analysis tools to evaluate and decide the direction of their ideas or initiatives. In addition, teams will present their work to the other teams in the class and they will end up with a complete business plan which they may share with their colleagues and superiors at work if they choose to.

Course Objectives

By the end of the course, participants will be able to:

• Explain the importance of a well thought-out business plan for the success of the organization
• Describe the structure of a business plan and how it caters to market and organizational needs
• Apply the business plan development process to create a well-structured, convincing business plan covering all vital elements
• Develop a business plan that includes a detailed, practical and effective implementation strategy
• Evaluate the progress of the implementation of the business plan and take necessary corrective steps

Target Audience

Department heads, senior managers, managers and supervisors, project managers, team leaders, sales managers, marketing managers, entrepreneurs and others who would like to develop their business planning skills.

Target Competencies

• Creative thinking and business planning
• Collaboration and teamwork
• Market and situation analysis
• Financial analysis, forecasting, and break-even analysis
• Resource scheduling and budgeting
• Communicating and presenting
• Definition of a business plan
• Types of business plans
• Benefits of a business plan
• Components of a business plan
• The process behind the business plan
• The importance of the business plan to a firm’s value chain
• Securing the buy-in from stakeholders
• Mapping vision, mission and values
• Conducting a situation analysis
• Setting goals, objectives, and business strategies
• Developing tactics, programs and action plans
• Forecasting, pricing and applying breakeven analysis
• Sourcing, allocating and scheduling
• The income statement
• The balance sheet
• Cash-flow analysis
• Program Budgets
• Writing the executive summary
• Creating appendices and references
• Job assignments
• Reporting structure
• Knowledge base
• Dealing with deviations
• Causes analysis
• Providing constructive feedback
• Corrective actions and adjustments
• Goal revisions and expectations
• Scheduling challenges
• Budget adjustments and additional financial support requests
• Resources demands and constraints
• Staying away from common business plan mistakes
• Concluding the business plan
• Types of reports
• The recipients 
• The information
• The quality
• The frequency

2024 Schedule & Fees

Per participant.

Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Location & Date

2025 schedule & fees.

Meirc reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

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This course is also offered in Virtual Learning, click on the course below.

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Strategy Implementation: Eight Key Concepts for Organizations

Implementing a robust business strategy is critical for organizations aiming to reach their long-term goals. While creating a strategic plan is important, successful execution is what truly determines an organization's success. Strategy implementation requires aligning all departments, managing resources effectively, and monitoring progress to ensure goals are achieved.

This guide will cover the key concepts of strategy implementation. By mastering these, organizations can enhance performance, adapt to market changes, and achieve their goals more efficiently.

Main Takeaways From This Article:

• Strategy implementation is essential for turning strategic plans into actionable steps, aligning resources, and ensuring organizational alignment.
• Effective implementation enhances organizational performance by focusing efforts, reducing inefficiencies, and fostering a culture of continuous improvement.
• Key components of successful strategy implementation include clear objectives, efficient resource allocation, well-defined processes, strong communication, and an adaptive organizational structure.
• Overcoming common challenges—such as unclear objectives, inadequate resources, poor communication, and resistance to change—is crucial for successful strategy execution.
• Spider Impact provides valuable tools to support strategy implementation, from tracking objectives to facilitating communication and ensuring accountability.

What Is the Strategy Implementation Process?

The strategy implementation process involves the actions and decisions organizations take to turn their strategic plans into reality. While the strategic planning process defines what an organization wants to achieve, implementation focuses on how to achieve those goals. This process turns strategic objectives into actionable steps, allocates resources, and ensures everyone in the organization is working toward the same goals.

Key aspects of the implementation process include:

• Translating Strategy Into Operational Terms: Break down broad strategic goals into specific, measurable objectives for teams and departments.
• Resource Allocation: Ensure the necessary resources—such as people, budget, and technology—are available and effectively distributed to support strategic initiatives.
• Execution: Carry out day-to-day activities that move the organization toward its goals.
• Monitoring and Control: Track progress continuously and make adjustments as needed to stay on course.

Successful strategy implementation requires a clear plan, strong leadership, effective communication, and a system for tracking progress and adapting to challenges.

The Importance of Strategic Implementation

Strategic implementation is the crucial step that turns a well-crafted plan into real results. Without it, even the most innovative strategies can fail.

Aligning Organizational Efforts

Effective implementation ensures that every department and team is working toward the same objectives. This alignment reduces duplicated effort, improves coordination across functions, and ensures efficient use of resources. When everyone is aligned, it’s easier to move the organization forward in a unified direction.

Achieving Strategic Goals

By turning objectives into actionable tasks, organizations can systematically achieve their goals. This involves setting clear milestones, tracking progress, and making adjustments as needed. Effective implementation makes strategic goals achievable with concrete steps to reach them.

Enhancing Organizational Performance

Strategy implementation boosts overall performance by focusing efforts on key objectives. By aligning all actions, organizations can optimize operations, reduce inefficiencies, and drive better results. This isn't just about hitting targets; it's about fostering continuous improvement and encouraging innovation to achieve success.

Monitoring and Adapting to Changes

The business environment is always changing, so strategies must adapt. Strategic implementation includes continuous monitoring and flexibility. By regularly assessing execution, organizations can identify areas for adjustment and pivot as needed. This adaptability is key to staying relevant and competitive in a constantly evolving market.

Key Components of The Strategic Implementation Process

Strategy implementation relies on several crucial components to bring a strategic plan to life. Here are the key elements:

The people within an organization are the most vital component of any strategy implementation. Leadership plays a critical role in guiding and motivating teams, while employees at all levels are responsible for executing the tasks that drive the strategy forward. Ensuring that the right people are in the right roles, and equipped with the necessary skills and knowledge, is fundamental to success. Additionally, fostering a culture of accountability and engagement among employees is crucial for maintaining momentum and achieving strategic objectives.

Resources, including financial, technological, and human resources, are the fuel that powers the strategic implementation process. Proper allocation of resources is essential to ensure that each aspect of the strategy has the necessary support to succeed. This involves not only budgeting and financial planning but also ensuring that the organization has access to the right tools, technology, and expertise. A strategic management process for resource utilization helps avoid bottlenecks and ensures that the strategy can be executed without unnecessary delays or obstacles.

Processes refer to the methods and procedures that guide how work is carried out within an organization. Well-defined processes are necessary for translating strategic objectives into actionable tasks. This includes setting up workflows, establishing timelines, and defining roles and responsibilities. Effective processes ensure that tasks are completed in a structured and efficient manner, reducing the risk of errors and ensuring that everyone is aligned with the strategic plan.

Communication

Clear and consistent communication is essential for a strategy's successful implementation. It ensures that everyone in the organization understands the strategy, their role in it, and how their work contributes to the overall goals. Effective communication channels, both top-down and bottom-up, are necessary to keep all stakeholders informed, engaged, and aligned. Regular updates, meetings, and feedback loops help maintain transparency and ensure that any issues or changes are communicated promptly.

Organizational Structure

The organizational structure defines how tasks are divided, coordinated, and overseen within an organization. A well-aligned structure supports the strategic plan by ensuring that there is clarity in roles, responsibilities, and reporting lines. It also facilitates collaboration across different departments, helping to break down silos and ensure that everyone is working toward the same objectives. An adaptive organizational structure can also make it easier to pivot and adjust the strategy as needed.

Organizational culture refers to the shared values, beliefs, and norms that influence how people behave within an organization. A culture that supports strategic implementation encourages innovation, collaboration, and a commitment to achieving strategic goals. It fosters an environment where employees feel empowered to take initiative, share ideas, and work together to overcome challenges. Aligning the culture with the strategy ensures that everyone is motivated and committed to the success of the implementation process.

Essential Concepts for Effective Strategy Implementation

Successful strategy implementation relies on key concepts that guide the process from strategy formulation to execution. For every new strategy that's developed, these principles help set clear goals and take actions that lead to measurable success.

Setting Clear Objectives

Establishing clear, well-defined objectives is the first step in effective strategy implementation. These objectives should be specific, measurable, and directly aligned with the organization's broader strategic goals. Clear objectives provide direction and focus, ensuring that all efforts are concentrated on achieving the desired outcomes. By setting measurable targets, organizations can track their progress and make necessary adjustments to stay on course.

Aligning Departmental Goals with Strategic Objectives

For a strategy to be effective, all departments within the organization must align their goals with the overall strategic objectives. This alignment ensures that every team's efforts contribute to the broader organizational goals, minimizing conflicts and maximizing efficiency. Techniques such as cascading objectives, regular communication, and cross-functional collaboration are essential to ensure that departmental goals are in sync with the organization's strategy.

Developing an Effective Implementation Plan

An effective implementation plan serves as a roadmap for executing the strategy. It outlines the specific steps, resources, and timelines required to achieve the strategic objectives. Key components of an implementation plan include task breakdowns, resource allocation, timeline setting, and risk management. A well-structured plan ensures that everyone knows what needs to be done, when, and with what resources, facilitating smooth and efficient execution.

Monitoring Progress Continuously

Continuous monitoring is vital to ensure that the strategy remains on track and that any deviations are quickly addressed. Regularly tracking progress against key performance indicators (KPIs) allows organizations to identify issues early and make necessary adjustments. Tools like dashboards, reports, and real-time data tracking are invaluable for maintaining visibility into the implementation process and ensuring that strategic objectives are met.

Communicating the Strategy Across the Organization

Effective communication is a cornerstone of successful strategy implementation. It ensures that all employees understand the strategy, their role in its execution, and how their efforts contribute to the overall goals. Clear, consistent communication keeps everyone informed and engaged, fostering a shared commitment to the strategy's success. Regular updates, feedback loops, and two-way communication channels are essential for maintaining alignment and transparency.

Using Data for Informed Decision-Making

Data-driven decision-making is critical in strategy implementation. By analyzing performance metrics and other relevant data, organizations can make informed decisions that enhance the effectiveness of their strategy. Regular data analysis helps identify trends, assess progress, and make adjustments as needed, ensuring that the strategy remains relevant and effective.

Ensuring Accountability and Measuring Success

Establishing accountability within the organization is crucial for successful strategy implementation. Clear roles and responsibilities, coupled with regular performance reviews, ensure that everyone is accountable for their part in executing the strategy. Measuring success through KPIs and other metrics provides a clear indication of progress and helps organizations evaluate whether they are on track to achieve their strategic objectives.

Continuous Strategic Plan Refinement

The business environment is constantly changing, and strategies must evolve to remain effective. Continuous strategic plan refinement involves regularly reviewing and adjusting the strategy based on feedback, performance data, and changing conditions. This ongoing process of improvement ensures that the strategy stays relevant and continues to drive the organization toward its long-term goals.

Addressing Challenges in the Implementation Process

Implementing strategy is a complex task often met with various challenges. These obstacles can slow progress and prevent an organization from reaching its strategic goals. However, by recognizing and proactively addressing these challenges, organizations can navigate the implementation process more effectively.

Lack of Clear Objectives and Priorities

Vague or poorly defined objectives can cause confusion and misaligned efforts, hindering progress.

Tips to tackle this challenge:

• Set SMART Objectives: Ensure objectives are Specific, Measurable, Achievable, Relevant, and Time-bound .
• Prioritize Goals: Rank objectives by importance and urgency to focus on critical tasks.
• Communicate Clearly: Make sure all team members understand the goals and their role in achieving them.

Inadequate Resource Allocation

Insufficient resources—time, budget, or personnel—can derail even the best strategies.

• Conduct Resource Assessments: Ensure all tasks have the necessary resources before implementation.
• Allocate Wisely: Focus resources on tasks that have the most impact.
• Monitor Usage: Regularly review resource use and make adjustments as needed.

Poor Communication

Ineffective communication can lead to misunderstandings, misalignment, and reduced coordination.

• Establish Clear Channels: Use structured communication methods like regular meetings and updates.
• Encourage Open Dialogue: Create an environment where feedback and concerns are openly shared.
• Ensure Consistency: Provide consistent messaging across all levels to maintain focus and alignment.

Resistance to Change

Change can be challenging , especially if it disrupts routines or requires new skills.

• Engage Early: Involve employees in planning to build buy-in and reduce resistance.
• Provide Training: Equip employees with the skills needed to adapt to new processes.
• Communicate Benefits: Clearly explain the advantages of changes for the organization and individual roles.

Lack of Accountability

Without clear accountability, tasks may be delayed, poorly executed, or overlooked.

• Define Roles Clearly: Make sure that everyone knows who is responsible for each task.
• Implement Tracking: Use tools to monitor progress and hold individuals accountable.
• Conduct Regular Check-Ins: Schedule progress reviews to assess performance and make adjustments.

Achieve Successful Strategy Implementation With Spider Impact

Implementing a strategy successfully requires clear objectives, aligned efforts, and continuous monitoring—all of which can be complex to manage without the right tools.

Spider Impact simplifies this process by aligning your strategic goals with daily operations, ensuring every department and team is focused on what truly matters. With real-time KPI tracking, automated reporting, and centralized data management, Spider Impact keeps your organization on course and adaptable to ongoing changes.

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The Importance of Business Implementation

Whether a business is a start-up or already well established, business implementation becomes the responsibility of all the employees. Implementation is the process of executing a plan or policy so that a concept becomes a reality. To implement a plan properly, managers should communicate clear goals and expectations, and supply employees with the resources needed to help the company achieve its goals.

Improvement Through Change

The implementation of a plan brings about change meant to help improve the company or solve a problem. The changes can occur to policies, management structures, organizational development, budgets, processes, products or services. Since the status quo can be detrimental to a company, change can help improve the work environment and/or the customer experience.

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Good Organizational Development

Part of good organizational development involves including all employees in implemented changes. When a company shares its ideas and goals with workers, the workers will feel a sense of ownership and loyalty to the company, as well as feel included in something important that is larger than their respective job descriptions. Making workers feel valued also helps maintain or improve employee retention. Communicating goals to employees helps encourage participation and can give a plan a strong start.

More For You

What does strategy implementation involve, objectives in creating company culture, how to motivate complacent employees, top organizational change risks, examples of leading change management, increased interdepartmental cooperation.

When executed properly, business implementation can increase interdepartmental cooperation. It can be easy for a department within a business to work independently and only rely on another department when a need arises, particularly in large company. Business implementation helps unite departments, open the lines of communication, create a diverse culture within the organization and increase efficiency and productivity. Successful business implementation links performance factors with projects designed to develop and optimize individual and departmental activities.

Setting Clear Priorities

As well as communicating goals, business strategy implementation sets clear priorities. Priorities are generally based on due dates, client needs, financial concerns, worker needs or logistics. Deadlines help guarantee the implementation of a plan with realistic due dates, but a company must provide its workers with clear action steps and resources to ensure the success of the plan. Failure to communicate priorities can cause inefficiencies, miscommunications, worker frustration and low morale. When priorities or deadlines are realistic, employees feel as if a company is setting them up for success.

Moving a Company Forward

Business implementation is important for moving a company forward, as is not underestimating the importance of implementation planning. When a business fails to implement and execute its strategies properly, it fails to move forward and grow. According to website Business Balls, to implement and execute a plan successfully, there must be "motivational leadership," a plan of action and "performance management."

• Business Balls: Strategy Implementation and Realisation
• Forbes: Three Cs of Implementing Strategy
• Project Manager: How to Implement Business Process Improvement

Flora Richards-Gustafson has been writing professionally since 2003. She creates copy for websites, marketing materials and printed publications. Richards-Gustafson specializes in SEO and writing about small-business strategies, health and beauty, interior design, emergency preparedness and education. Richards-Gustafson received a Bachelor of Arts from George Fox University in 2003 and was recognized by Cambridge's "Who's Who" in 2009 as a leading woman entrepreneur.

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Process Implementation: A Quick Guide

As a business grows, it needs to look at new processes or ways to improve the processes it has in place. Maybe the company wants to scale and sustain its growth or increase productivity and efficiency. Whatever the objectives, process implementation is how they achieve these goals.

If you’re looking to improve your business processes , you need to know what process implementation is and why it’s so important. In addition, we’ll explain what a process implementation plan is and the steps to create an implementation process. Then, you’ll find out how project management software can help you reduce waste and save time.

What Is Process Implementation?

Process implementation is a strategic approach to adopting new procedures or business processes in an organization. A business implements change when it wants to streamline tasks, become more efficient, reduce the number of errors or drive business growth. These are just some examples, but any change to business processes requires process implementation.

As you can imagine, this isn’t done on a whim. Business goals are achieved through a structured plan with clear guidelines for how the strategy will be executed. This means listing tasks that’ll be done throughout the day-to-day operation of the business. It involves change management and touches on every department, which is why human resources are involved.

Business units are understandably fearful of stagnation. Complacency is the first sign that a company is in trouble as competitors are always looking for an advantage to exploit. Process implementation is how a business is able to stay competitive by having a framework to manage change .

What Is a Process Implementation Plan?

In order to achieve the strategic goals of a business, there must be a process implementation plan. It’s the document that defines the steps that’ll take the project team from where they are to how they can achieve their shared goal. It’s also called a strategic plan.

The process implementation plan includes the strategy, process and actions necessary to achieve the strategic goal. These plans are thorough and cover everything from the scope of the implementation plan to the costs that’ll fund it, such as the budget. All necessary steps are detailed including start and end dates and the project duration. This is similar to change management, which controls changes and manages them through their life cycle.

Having a process implementation plan communicates the effort to the team so everyone knows what’s to be done, when it will be done and who will be doing what. Having a plan is essential to a smooth process implementation. Without a plan to turn the strategy into actionable steps, there’s no roadmap to guide the project team from start to finish.

When taking on such a large endeavor with major business implications, it’s wise to use project management software to facilitate the work. ProjectManager is award-winning software that empowers teams to plan, manage and track their process implementation plan in real time. Gantt charts organize the steps on a visual timeline to show the project in one place. Teams can be assigned and a baseline set to track the planned effort against the actual effort in real time. Now you can make sure you’re staying on schedule and not going over budget. Get ProjectManager today for free.

Why Is Process Implementation Important?

Process implementation is important for many reasons. We sketched out a few above, but it deserves a closer look. For one, it’s a great way to help you transform your project resources into a higher-quality deliverable. If you’re a manufacturer, this can help you reduce employee mistakes on their jobs. It can also ensure a more consistent and reliable output. Even if you’re just talking about documentation, process implementation can help make sure that everyone in fact signs off on the documents.

You can also improve process efficiency, whether by repeatable processes or automation for recurring tasks , which and streamline workflows. This can reduce waste, allow teams to focus on more complex jobs and help allocate resources more efficiently. Employees who are freed from doing simple tasks that can be automated can take on more jobs.

If you’re looking to encourage compliance with industry standards, process implementation can help with the documentation to keep you abiding by whatever laws govern your business. It can help you stick to the quality guidelines if documentation is guiding your business process management (BPM) decisions. Employees can better understand those organizational processes and their roles in them, leading to better performance.

We’ve mentioned that process implementation makes it easier for a company to scale, especially when tasks require coordination from many people or departments. New processes can help create a more effective work system. This leads to other improvements when processes are continuously evaluated and developed. Finally, these improvements include better monitoring and measuring of performance when you use key performance indicators (KPIs) to key the success of your process implementation.

The Implementation Process in 7 Steps

In order to reap the benefits of new processes in your business, you have to know how to implement them. The following are seven steps that’ll help you take advantage of process implementation.

1. Form a Project Team

Process implementation is the execution of a plan . Most plans involve multiple people, so the first step is to assemble your team based on the experience and skills of those involved. Having the right people means you can use them to brainstorm better approaches. Most likely, you’ll also be working across departments, which means you need to have teams that are adept at working cross-functionally.

2. Define Your Business Process

With the right team on board, the next step is to define the goals. You can apply techniques such as business process mapping , which helps implement or improve the processes you’re targeting. You’ll also have to look at all the tasks in your process implementation plan and figure out the resources the team will need to accomplish and deliver the project successfully. The team can help managers work collaboratively as they develop a plan of action.

3. Set Goals and Objectives for Process Implementation

As you define the business process, you’ll have goals and objectives to meet. Once those have been decided upon, it’s important to use a gap analysis in order to chart the path to achieving your goals. The gap analysis defines where your business is and where it wants to be. It’s crucial to set goals and objectives so your business understands how to get where it wants to be.

3. Make an Implementation Plan

After brainstorming with your team, defining business processes and setting your goals and objectives for the implementation of new processes, it’s time to write the plan. You should have everything you need, such as the resources necessary to execute the project. Now, you have to define the tasks that’ll take you from start to finish. Include the stages of the project , duration and timeline and the roles and responsibilities of all those involved.

5. Onboard Your Team

In order for the process implementation to be a success, the team must understand the new business processes. This likely includes training, workshops, seminars, presentations or tutoring and team mentoring.

6. Implement Your Improved Business Process

Now you’re ready to implement the processes with clear objectives and a specific goal for improvement. During this step, you’ll want to monitor the process to ensure you’re hitting your milestones. Having measurable KPIs ensures you achieve your targeted implementation strategy.

7. Conduct a Post-Implementation Review

Once you’ve executed the process implementation plan, you’ll want to review it to see what went right and where you went wrong. This helps inform new process implementation plans but can also be useful in refining the steps to ensure you’re meeting the objectives you defined.

ProjectManager Helps with Process Implementation

Managing a process implementation requires many different tools. You have to manage teams, resources, costs and monitor your progress and performance to ensure that you’re meeting the timetable of your implementation plan. ProjectManager is award-winning software that has the features you need to plan, manage and track your project in real time.

Use Multiple Project Views

Cross-functional teams require a suite of powerful tools that are in sync with one another. Managers make an implementation plan on a Gantt chart, which organizes tasks, links all four types of dependencies and can even filter for the critical path. Teams will use different tools to execute those jobs. If they’re working in an agile environment, they’ll want to map our their sprints using the kanban board view to manage their backlog and plan sprints. If they’re manufacturers, they might prefer our robust task lists. Whatever tool you use, all data is updated simultaneously in real time so everyone is collaborating on the same up-to-date information.

Track Progress in Real Time

When you have an implementation plan on the Gantt chart you can set a baseline. This captures the plan and allows you to compare it to your actual progress. Get a high-level view of the whole project with our real-time dashboard. It collects live data and displays it in easy-to-read graphs and charts that show time, cost, workload and more. There’s no time-consuming configurated required as with lightweight software. It’s ready when you are. And if you want more details, use our customizable reporting tools that can also be shared to update stakeholders.

In order to make sure that your process implementation works with your available resources to meet the business goals you need to manage every step of the process implementation plan. Our software has task management, risk management and resource management features that help you meet your goals, whether they’re for a project, process implementation or change management plan.

ProjectManager is online project management software that empowers teams to plan, manage and track their implementation process. Our collaborative platform allows teams to share files, comments and more whether they’re in different departments or different timezones. Join teams at Avis, Nestle and Siemens who are using our software to deliver success. Get started with ProjectManager today for free.

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• General & Introductory Business & Management

The One-Hour Business Plan: The Simple and Practical Way to Start Anything New

ISBN: 978-1-118-72622-8

September 2013

Digital Evaluation Copy

John McAdam

A strong business plan greatly increases a business chance of success, especially in an economic environment in which more than 50 percent of businesses fail within three years. Your business plan can serve as a foundation for your successful business. The One-Hour Business Plan , written by seasoned entrepreneur and business instructor John McAdam, helps you lay that foundation. With the help of this book, aspiring entrepreneurs can write a viable business plan in just one hour.

• Offers step-by-step guidance on the process of writing a business plan, with field-tested instructional techniques that are simple, strong, and easy to implement
• Written by John McAdam , a "been there, done that" hired CEO and serial entrepreneur with decades of real-world experience, who helps ordinary people become entrepreneurs and helps entrepreneurs become successful

The One-Hour Business Plan outlines a process and a framework for creating a business plan that sets you up for success. Give your business the best odds for success, in just one hour of your time.

JOHN McADAM has decades of businessexperience as a hired CEO, serial entrepreneur, and instructor. He holds an MBA from the Wharton School and has taught strategic business planning at the Wharton Small Business Development Center for years. Quoted in business publications such as Inc., Success, Crain's New York Business, Business News Daily, and Wharton Alumni Magazine, John McAdam also speaks for organizations, having been a frequent radio guest and guest speaker on NBC10 Philadelphia Small Business Week and Money Matters TV. To book John McAdam, visit http://planfoundations.com.

TechBullion

7 tips to make writing a business plan easier.

Writing a business plan is one of the most valuable things you can do as a business owner. But it can also be one of the most challenging if you’re doing it for the first time.

To help you get right to the value of having a complete business plan, here are seven simple tips that will make business plan writing easier.

1. Understand What to Include in Your Business Plan

Take the time to understand the broad structure of a business plan and what information should be included in each section. This helps you avoid writing aimlessly and gives you a checklist to mark off as you go.

To get started, here is a brief overview of the most common sections of a business plan :

• Executive Summary : Summary of the full business plan, typically covering the problem, solution, target market, team, and financial highlights.
• Products and Services : Description of what you offer, the problem it solves, and any progress or traction.
• Market Analysis : Research on your target market, its size, segments, and trends.
• Competition : Analysis of competitors and how your business compares.
• Marketing and Sales : Strategies for reaching and selling to customers.
• Operations : Overview of your operations including technology, equipment, and facilities.
• Milestones and Metrics : Key goals and performance indicators.
• Company Overview and Team : Organizational structure, company history, and team bios.
• Financial Plan : Sales, expense, and cash flow forecasts along with standard financial statements like your profit and loss, cash flow statement, and balance sheet.
• Appendix : Additional information, such as detailed financial statements, resumes, and other supporting documents.

This list is not exhaustive, so, if you need additional details, look into lengthier business plan outlines or  just go on to step two and three in this guide.

2. Consider Starting With a One-Page Business Plan

You don’t necessarily need to write a traditional business plan. If you’re exploring an idea or planning to use it as an internal tool—then a one-page business plan may be a better option.

A one-page business plan is basically a condensed version of a traditional business plan that outlines your business’s key points in a single page. It’s faster and easier to create, simpler to edit and adjust as your business evolves, and it can always be expanded into a more detailed plan later on.

And even though it’s on one page, it still works as a fully functioning business plan. You just get the benefit of starting small, focusing on the essentials.

3. Download a Business Plan Template

Using a business plan template can provide additional guidance and structure to the planning process. With the right template, you’ll get step-by-step instruction, simple fill-in-the-blank sections, and potentially even tips from entrepreneurs or planning experts.

There are plenty of free business plan templates out there, but the best will be written by experts, recently updated, and available in a format that will meet the expectations of lenders and investors. Additionally, just be sure it’s available on software like Microsoft Word or Google Docs so you can get right into using it.

4. Review Business Plan Examples

Sometimes the best thing you can do is to see what the end result can look like. So, when writing a business plan you should explore and review a handful of business plans examples. Ideally, business plan examples are created by professionals or are real-world samples from existing businesses like yoga studios .

If you can, find a sample business plan that’s from the same industry as your own business. Pay attention to the structure, how the plan is written, and what information is unique to your specific industry. You should also take time to flag anything that you don’t think is done well as something to avoid in your own plan.

Keep in mind, you should not copy and paste these examples. Use them to inspire your plan and don’t replicate it.

5. Prioritize the Sections You Already Know

There may be a preferred order for structuring your business plan, but that doesn’t mean you have to write it that way. Instead of going from beginning to end, start with the sections that you already have ideas for and know best.

This will help you avoid just staring at a blank page and actually get information down. You may even find that it makes writing other sections easier as you start thinking more and more specifically about your business.

6. Set a Time Limit

Do not spend hours at a time writing your business plan. You’ll get burnt out, make mistakes, and likely end up seriously disliking the whole process.

To avoid this, set a time limit for your writing to be between 30-minutes and an hour. This is just enough time to actually write and work through sections while making it an easy time investment to fit around your busy schedule.

Keep in mind, this may mean you don’t finish your business plan. That’s totally fine and potentially beneficial. Step away, schedule a follow up writing session, and get back to it. It may end up taking two, three, maybe even four times but you’ll still end up with a complete business plan.

7. Have Someone Review Your Business Plan

Lastly, don’t do this writing process solo. Get someone you trust, like a friend, family member, or mentor, to review your plan as you go. Have them read it and provide feedback like:

• Do you understand how my business works?
• Is the business plan clear and easy to read?
• Are there areas that are confusing, make jumps in logic, or need more explanation?

Take their feedback and apply it to your plan. If you do this before completing the plan, you may end up saving time and catch any issues before they’re prevalent throughout the entire document. If you’re concerned about the quality or not getting enough feedback, consider hiring a professional plan writer or reviewer to take a look instead.

Writing a Business Plan Doesn’t Have to Be Difficult

The hardest part about writing a business plan is getting started. But by developing a framework, knowing what you’re getting into, and finding the right support it can be a lean and effective process.

So, take one or all of these tips and start writing your business plan. You’ll be happy you did.

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A guide to ERP Implementation

This guide will help you learn how to choose the right ERP solution for your business and ensure the implementation process is as smooth as possible.

Enterprise resource planning (ERP) systems provide many significant benefits, including automation, increased efficiency and a competitive edge in the modern market. However, selecting and implementing a solution can be confusing for those unfamiliar with ERP technology. This guide will help you learn how to choose the right solution for your business and ensure the implementation process is as smooth as possible .    

Understanding ERP and its benefits    

ERP is a type of software that integrates business processes into one centralized platform, allowing businesses to streamline operations and enhance efficiency. ERP technology promotes improved productivity, better decision-making, simplified processes and cost savings.   

One key benefit of ERP is that it allows businesses to automate repetitive tasks and eliminate manual processes. This automation both saves time and reduces the risk of errors. With an ERP, employees can focus more on strategic tasks that add value to the business.    

Another advantage of ERP is its ability to provide real-time insights and data analytics. With a centralized database, businesses can easily access and analyze data from different departments, enabling them to make informed decisions. These insights can result in better operational efficiency and customer service.   

Furthermore, ERP systems facilitate communication within an organization. Integrating different departments and functions allows employees to share information and collaborate effectively. This enhanced collaboration improves coordination, faster response times and better customer satisfaction.   

Understanding ERP and its benefits is an essential first step for businesses looking to streamline their operations and enhance efficiency. Through ERP implementation, organizations can automate processes, gain real-time insights, promote collaboration and ultimately achieve their strategic goals.   

Assessing your business needs    

Before implementing an ERP system, you must assess your business needs and requirements. This step involves evaluating your current processes, identifying pain points and determining the desired outcomes of implementation.  

To assess your business needs, thoroughly analyze your existing workflows and identify any inefficiencies or bottlenecks. Pinpointing these areas of improvement will help you understand your specific challenges and the places where an ERP system can make the most impact.   

Next, define your company's goals and objectives for implementing an ERP system. Do you need to improve operational efficiency, enhance customer service, reduce costs or all of the above? Clearly defining your goals will guide your selection and implementation process.   

Additionally, organizations should consider the ERP system's flexibility. Can it accommodate future growth and evolving business needs? It's crucial to choose an ERP solution that can scale with your business and adapt to changing requirements.  

By assessing your business needs, you can ensure that your chosen ERP system aligns with the organization's goals and addresses specific challenges. This assessment process will set the foundation for successful implementation and maximize the benefits you can achieve.   

Selecting the right ERP solution    

Selecting the right ERP solution is a critical step in the implementation process. With so many options in today's market, it's important to carefully evaluate and compare different solutions to find the best fit for your business.   

Start by creating a list of requirements based on your business needs. Consider factors like functionality, scalability, ease of use, integration capabilities and cost. This list will help you narrow your list of options and focus on a solution that meets your criteria.   

Next, conduct thorough research on potential ERP vendors. Consider their reputation, experience and support services. Requesting demos or trials of the ERP system is also advisable. Kerridge Commercial Systems (KCS) ERP solutions are backed by 40+ years of industry experience, endorsed by customer testimonials and bolstered by comprehensive support expertise. KCS also offers free demos so you can witness the functionality of our advanced ERP solutions firsthand before deciding to implement any new system.   

While evaluating different ERP solutions, involve key stakeholders from your organization. Additionally, consider consulting with an ERP implementation expert or engaging a consultant to ensure you make the right choice. Once you have a list of a few potential ERP solutions, compare them based on your requirements, vendor reputation and stakeholder feedback. Factors to consider include cost, implementation timeline, training/support services and future scalability. This final step will help you select the ERP solution that best aligns with your business goals and requirements.  

Planning and preparing for implementation    

Planning and preparing for ERP implementation is a critical phase of deployment. By following a systematic approach, businesses can minimize risks, ensure a smooth transition and maximize the benefits of the ERP system.   

Start by forming an implementation team comprised of representatives from several different departments who will oversee the implementation process, communicate with stakeholders and ensure successful adoption of the ERP system. Assign responsibilities and roles to team members to ensure clear communication and accountability.   

Next, create a detailed implementation plan outlining key milestones, timelines and tasks. Break down the implementation process into manageable phases to facilitate smooth execution. Clearly define the scope of each stage and allocate resources accordingly. During the planning phase, it is also important to consider data migration. Assess your current data and determine how it will be migrated to the new ERP system. Ensure data accuracy, integrity and security during the migration process.   

Additionally, organizations must develop a comprehensive training plan to equip employees with the necessary skills to use the ERP system effectively. Conduct training sessions, make user manuals available and provide ongoing support to address any questions or challenges.   

Lastly, the implementation plan and its objectives should be communicated to the entire organization. Keep employees informed about the upcoming changes, the benefits of the ERP system, and how it will impact their roles. Establish a communication channel to address concerns or feedback throughout the implementation process.  

By thoroughly preparing for implementation, businesses can set clear goals, allocate resources effectively and ensure a smooth transition to the ERP system. Proper planning will minimize disruptions, maximize user adoption and ultimately lead to a successful implementation.   

Executing the ERP implementation process    

Executing the ERP implementation process is the final step toward streamlining your business operations and enhancing efficiency. This phase involves deploying the ERP system, configuring it to match your business needs and facilitating a smooth transition for your staff.   

Start by deploying the ERP system according to the implementation plan. Install the necessary software, set up the infrastructure and configure the system based on your specific requirements. Thoroughly test the system to identify and resolve any issues before going live.   

During the implementation process, involving end-users and gathering their feedback is critical. This step will help you identify any usability issues and make necessary adjustments. Encourage employees to provide input and promptly address their concerns to ensure a positive user experience.   

Closely monitoring the implementation process and tracking key performance indicators (KPIs) will help organizations assess the effectiveness and impact of the ERP system on business operations. Make necessary adjustments and improvements based on the feedback and performance data. Moreover, organizations should provide ongoing support and training to employees to ensure a smooth transition. Offer guidance, address any questions or challenges and ensure your team has access to resources such as user manuals and training materials. This continued support will help employees adapt to the new system and take full advantage of its benefits.   

Finally, celebrate the successful implementation of the ERP system and communicate the achievements to the entire organization! Recognize the implementation team's efforts and highlight the ERP system's positive impact on the business. This messaging will foster a sense of accomplishment and encourage further adoption and utilization of the ERP system.   

Executing the ERP implementation process requires careful planning, effective communication and ongoing support. By deploying the system, gathering user feedback, monitoring performance and providing training, businesses can ensure a successful implementation that streamlines their operations and enhances efficiency. KCS is here to guide organizations through successful ERP implementation with our knowledgeable team of industry experts by your side every step of the way. Contact us today or schedule a free demonstration to learn more! 

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How to implement PPIM in your company ?

Employment and Career Management (ECM) is a preventive process that enables companies to anticipate their skills requirements over the medium and long term. This proactive approach not only enhances a company's competitiveness, but also improves employee satisfaction. Would you like to learn how to manage ambitious HR projects? EDC Paris Business School's Master in Human Resources offers in-depth, specialized training, preparing professionals to meet the challenges of skills management.

What is GEPP?

Career and Employment Management (GEPP) is an essential strategic approach for companies wishing to anticipate and adapt their human resources to economic, technological and social changes. GEPP aims to align the company's skills needs with the aspirations and potential of its employees, while taking account of changes in the job market. It makes it possible to anticipate future changes, prepare employees for new challenges and ensure proactive career management.

GEPP, which has replaced forward-looking management of jobs and skills (GPEC) since 2017, is mandatory for French companies with over 300 employees and European Union companies with at least 150 employees in the territory.

In concrete terms, GPEC translates into a series of processes and tools designed to analyze current jobs and skills, identify gaps between present and future needs, and implement action plans to bridge these gaps. This includes setting up training programs, managing internal mobility, professional retraining and developing key skills. GEPP thus makes it possible to secure employees' career paths, while strengthening the company's competitiveness.

Implementing a GEPP requires close collaboration between management, HR managers and employee representatives. It also requires transparent, ongoing communication with all employees to ensure their support and commitment.

For students and HR professionals wishing to deepen their knowledge and master the tools of PPIM, the Master in Human Resources offered by EDC Paris Business School provides an in-depth understanding of the issues and practices of talent management, preparing future HR managers to meet the challenges of transforming jobs and skills in a constantly changing environment.

Legal framework for PPEM

The Macron ordinances of September 2017 have profoundly changed the legal framework for Gestion des Emplois et des Parcours Professionnels (GEPP). They introduced measures designed to strengthen social dialogue and offer companies greater flexibility while ensuring that employees' career paths are secure.

One of the main changes introduced by the Macron ordinances is the simplification of collective bargaining obligations. From now on, companies must engage in a single negotiation on the management of jobs and career paths every four years. This negotiation covers several important themes, including vocational training, internal and external mobility, forward-looking management of jobs and skills, and working conditions. This integrated approach enables companies to better anticipate their skills needs and adapt to changes in the labor market.

The Macron ordinances have also simplified negotiation procedures in companies with fewer than 50 employees. In these structures, in the absence of union representatives, negotiation can take place directly with employees, facilitating social dialogue and encouraging proactive skills and career management.

Although the French Ministry of Labor strongly encourages companies to enter into negotiations on PPEM, it does not require that these negotiations necessarily lead to the signing of an agreement. The aim is above all to promote dialogue and anticipation of skills needs, but companies and social partners remain free not to conclude an agreement if the conditions are not met. This flexibility means that discussions can be tailored to the specific needs of each company and business sector.

Advantages of applying the GEPP in your company

There are many strategic and operational advantages to implementing a Gestion des Emplois et des Parcours Professionnels (GEPP). This proactive approach not only optimizes human resources management, but also enhances the company's competitiveness and long-term viability.

Benefit 1: Anticipation of skills needs

By analyzing market trends, technological advances and internal developments, the company can identify the skills that will be crucial in the short, medium and long term. This prepares employees for the changes to come, and avoids skills shortages that could hamper growth.

Benefit 2: Improved talent management

Thanks to PPIM, the company can better manage its talent by identifying potential and supporting employees in their professional development. The implementation of personalized career paths, tailored training and internal mobility plans helps to retain talent, reduce turnover and increase employee commitment.

Benefit 3: Optimized performance and competitiveness

By aligning employees' skills with the company's strategic needs, GEPP helps optimize performance. Employees are better prepared and more competent to meet the demands of their jobs and the company's challenges. What's more, effective skills management enhances operational efficiency, reduces training and recruitment costs, and boosts overall productivity.

Benefit 4: Strengthened social dialogue

Implementing PPIM encourages social dialogue within the company. By involving staff representatives and employees in discussions on skills and career paths, the company fosters a climate of trust and cooperation. This constructive dialogue contributes to a better understanding of the issues, stronger support for the company's projects and greater employee involvement.

Stages in implementing a GEPP plan

Implementing a Job and Career Management Plan (GEPP) in a company is a gradual process involving several key stages:

Stage 1: Diagnosis and needs analysis

The first stage consists in carrying out an in-depth diagnosis of the company's current situation in terms of jobs and skills. This involves analyzing existing positions, available skills, and future needs in the light of strategic, technological and economic developments. This analysis enables us to identify the gaps between current skills and those needed in the future.

Step 2: Definition of objectives

Based on the initial diagnosis, define clear and precise objectives for the PPIM plan. These objectives may include improving skills, anticipating changes in professions, reducing skills gaps, securing career paths and services not yet offered by the company. Make sure these objectives are aligned with the company's overall strategy.

Step 3: Drawing up an action plan

Draw up a detailed action plan to achieve your objectives. This plan should include concrete actions such as :

Training: Identify training needs and propose appropriate programs to develop employees' skills.

Internal mobility: Facilitate internal mobility to make better use of available talent and offer career opportunities to employees.

Recruitment: Plan external recruitment to fill skills gaps.

Support : Set up support systems for employees undergoing retraining or changing jobs.

To deepen your knowledge of human resources management and master the tools needed to implement the GEPP, discover the Master in Human Resources offered by EDC Paris Business School.

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